Monte Silva Champions People-First Restaurant Philosophy Through Coaching and Management
Description
đď¸ How Monte Silva Revolutionized Restaurant Management Through 10 Tables Hospitality and People-First Leadership
In this inspiring episode, Monte Silva, CEO of 10 Tables Hospitality and Monte Silva Coaching, shares his remarkable journey from dishwasher to Wolfgang Puck protĂŠgĂŠ to restaurant industry innovator. Through powerful stories of career burnout and recovery, celebrity dining experiences, and the creation of a revolutionary restaurant management model, Monte reveals how intimate dining concepts and people-first philosophies are transforming the hospitality industry while addressing the critical challenges of scaling restaurant operations.
⨠Key Insights You'll Learn:
Restaurant management revolution: Hotel-style management contracts filling infrastructure gaps for scaling restaurant groups
People-first restaurant philosophy: Treating employees as assets rather than labor costs transforms profitability and culture
Intimate dining excellence: 50-seat restaurants enabling personal guest connections and 119 consecutive five-star reviews
Celebrity hospitality lessons: Wolfgang Puck's floor management techniques creating emotional dining experiences through sensory engagement
Burnout recovery strategies: 90-hour work weeks leading to strategic delegation and sustainable business practices
Table touch methodology: GLAD formula (Go, Listen, Apologize, Do) turning problems into VIP relationship opportunities
Coaching evolution: One-on-one services scaling to group masterminds serving 20 restaurant owners simultaneously
Tech balance philosophy: Technology supporting rather than replacing human connection in dining experiences
Crisis adaptation skills: COVID displacement driving innovation in coaching and hospitality management models
Scaling infrastructure challenges: Corporate support needs for restaurant groups growing beyond owner-operator capacity
đ Monte's Key Mentors:
Wolfgang Puck: Taught sensory dining experience creation and celebrity floor management techniques
Robert Irvine (Restaurant Impossible): Friendship leading to book foreword and industry credibility
Troy Hooper (Pepper Lunch CEO): Demonstrates "wildly available" leadership philosophy and accessibility
John Maxwell: "Failing Forward" book providing framework for learning from setbacks
Mark Budenstein (Chef Partner): Culinary expertise enabling 10 Tables Hospitality concept development
đ Don't miss this powerful conversation about restaurant industry innovation, sustainable leadership practices, and how intimate hospitality experiences are reshaping the future of dining.
đ Connect with Monte Silva:
Phone: 615-934-0261 (Nashville area code)Â
Email: monte@10tableshospitality.comÂ
LinkedIn: Monte Silva CoachingÂ
Website: MonteSimaCoaching.com (under renovation)Â
Book: "Shift Happens: Seven Proven Strategies to Help Your Restaurant Crush in the New Economy"
đ Transcript Available: Monte Silva Champions People-First Restaurant Philosophy Through Coaching and Management
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#RestaurantManagement #HospitalityConsulting #RestaurantCoaching #WolfgangPuck #BurnoutRecovery #RestaurantScaling #PeopleFirstLeadership #IntimateDining #RestaurantInnovation #InspiredStoriesPodcast