DiscoverThe Manager LabBuilding a Feedback-Rich Culture: Practical Steps for Managers
Building a Feedback-Rich Culture: Practical Steps for Managers

Building a Feedback-Rich Culture: Practical Steps for Managers

Update: 2025-10-23
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In this episode of Manager Lab we explore why a feedback-rich culture matters, drawing on the HBR article “Building a Feedback‑Rich Culture.” You’ll learn how feedback drives trust, learning, and better performance, plus the four cultural elements that make feedback safe and effective.


The episode also gives five practical tips managers can use today—modeling feedback, micro-checkins, balancing positive and developmental comments, preparing conversations with SBI, and creating peer/upward rituals—and how to overcome common obstacles so feedback becomes a sustainable rhythm.

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Building a Feedback-Rich Culture: Practical Steps for Managers

Building a Feedback-Rich Culture: Practical Steps for Managers

Dr. J. Gregory Gillum, CPCC