DiscoverThe Manager LabNegotiation Mastery: The Four Tips Managers Can Use to Create Value
Negotiation Mastery: The Four Tips Managers Can Use to Create Value

Negotiation Mastery: The Four Tips Managers Can Use to Create Value

Update: 2025-11-11
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In this Manager Lab episode we unpack HBR research on what makes a great negotiator: disciplined preparation, fluent communication, trustworthy behavior, and principled value creation.


We translate those findings into practical tips for managers — prepare structurally, listen and probe, honor commitments, and coach teams to prioritize win‑win outcomes — so you can improve negotiations both inside and outside your organization.

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Negotiation Mastery: The Four Tips Managers Can Use to Create Value

Negotiation Mastery: The Four Tips Managers Can Use to Create Value

Dr. J. Gregory Gillum, CPCC