DiscoverThe Manager LabManaging Loneliness at Work: How Connection Drives Performance
Managing Loneliness at Work: How Connection Drives Performance

Managing Loneliness at Work: How Connection Drives Performance

Update: 2025-10-01
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Music. Welcome to the Manager Lab. This episode explores how loneliness is reshaping workplaces, driven by hybrid work, technology, and broader social shifts, and how that erosion of trust and belonging harms innovation, engagement, and retention.


It highlights surprising insights—connection is part of the work, weak ties matter, and vulnerability builds trust—and offers practical strategies: build rituals and shared identity, design space for authentic connection, role-model vulnerability, create opportunities for weak ties, measure loneliness, and embed connection into hybrid policies.


Leaders and employees can start small—one ritual, one personal check-in—to strengthen connection, resilience, and creativity in their teams.

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Managing Loneliness at Work: How Connection Drives Performance

Managing Loneliness at Work: How Connection Drives Performance

Dr. J. Gregory Gillum, CPCC