Customer Service Nightmares: The Real Cost of Poor Communication and How to Get Heard
Update: 2024-11-05
Description
Frustrated by poor customer service that feels like a dead end? You’re definitely not alone. In this episode, we dive into the maddening experience of navigating automated systems and dealing with reps who lack empathy—showing how these interactions can make or break brand loyalty and customer satisfaction.
From stories of battling insurance rate hikes to unreliable service providers, we uncover why clear, effective communication is essential for retaining clients. And sometimes, escalating an issue on platforms like LinkedIn is the bold move needed to get real solutions. Tune in to hear more!
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