DiscoverContinuity ConversationsNavigating the Client Breakup: When is it Time to Let Go?
Navigating the Client Breakup: When is it Time to Let Go?

Navigating the Client Breakup: When is it Time to Let Go?

Update: 2024-09-17
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Join us on the latest Continuity Conversations as we dive into the challenging but necessary topic of firing clients. We share our own experiences, discuss why it’s important to work with clients who align with your values, and explain when it’s time to move on.

Drawing from the "Book Yourself Solid" approach, we explore how client relationships can go wrong and why maintaining high standards is crucial for consultants. 

Listen for practical strategies like the "three-strike rule" for dealing with toxic clients, along with advice on clear communication. This episode is full of insights to help you build strong client relationships while safeguarding your well-being and professionalism.

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Navigating the Client Breakup: When is it Time to Let Go?

Navigating the Client Breakup: When is it Time to Let Go?

Patty Bonsera and Keith Hessel