DiscoverContinuity ConversationsThe Heartbeat of Resilience: Leadership and Culture in Small Enterprises
The Heartbeat of Resilience: Leadership and Culture in Small Enterprises

The Heartbeat of Resilience: Leadership and Culture in Small Enterprises

Update: 2024-03-05
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Join us as we unravel the significance of morale and leadership in sculpting a resilient company culture. This conversation kicks off with a jaw-dropping tale about a school principal who ignored the critical role of staff morale, prompting us to reflect on how such attitudes can ripple through a business's success. 

We dissect the direct link between high morale and reduced staff turnover, and how a toxic work environment can be detrimental to business continuity. Drawing from Patty’s personal encounter at a small financial services firm, she reveals how negative management practices can erode the very fabric of a positive work culture. 

Together, Keith and I underscore that effective leadership and a nurturing company culture are the bedrock of enduring resilience, especially for small businesses.

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The Heartbeat of Resilience: Leadership and Culture in Small Enterprises

The Heartbeat of Resilience: Leadership and Culture in Small Enterprises

Patty Bonsera and Keith Hessel