Topics Covered:

• The emotional reality of dealing with setbacks — both personal and professional


• Why it’s okay (and necessary) to grieve product failures


• How leaders can create space for teams to recover before jumping into post-mortems


• The danger of tying performance too tightly to outcomes


• How continuous discovery builds resilience by normalizing failure


• Using the 10–10–10 framework (from Decisive by Chip & Dan Heath) to gain perspective on setbacks

Key Takeaways:

• Setbacks are not just inevitable — they’re part of doing meaningful product work.


• Giving teams time and space to process failure builds long-term resilience.


• Mourning losses is just as important as celebrating wins.


• Healthy discovery cultures embrace reflection, psychological safety, and emotional honesty.


• Staying consistent with discovery habits helps teams recover faster and learn more deeply.

Notable Moments:

• [00:02:00 ] Teresa shares the story of her injury and what it’s taught her about patience and setbacks.


• [00:10:00 ] Petra talks about a team whose carefully planned launch didn’t move a single KPI.


• [00:20:00 ] Discussion on allowing space for grief and frustration after failure.


• [00:30:00 ] Why organizations must decouple performance reviews from short-term outcomes.


• [00:40:00 ] How continuous discovery can help teams normalize — and even learn to appreciate — setbacks.

Resources & Links:

• Follow Teresa Torres: https://ProductTalk.org


• Follow Petra Wille: https://Petra-Wille.com

Mentioned in the episode:

• Decisive by Chip & Dan Heath — The 10–10–10 framework for perspective in decision-making


• Teresa Torres’ Continuous Discovery Habits — Building resilience through ongoing discovery practices.