Dr. Emily Taylor coaches Sara - a young professional in her 30s - who is being treated unkindly by a coworker. Peer relationships often experience the most conflict because there are so many opportunities for friction. Sara’s coworker is also a friend who helped her get the job and now seems to be looking for any reason to disagree and dismiss Sara’s opinions. Dr. Emily coaches Sara through a role-playing exercise to help her gain insight into her coworker’s motivations. Together they explore ways that Sara might build warmth and camaraderie in the relationship, even if her coworker is unwilling to directly address the conflict.

In this episode you’ll learn how to:
-Identify the“fundamental attribution error” in your judgment of the other person’s behavior.
 -Use the TRIP acronym to identify what your conflict is really about.
-Recognize when direct confrontation is not the best approach in conflict.

Let us know how these strategies work in your own life! Email Dr. Emily at conflictcoach@byu.edu or connect with her on social media: @conflictcoachwithdremily

CHAPTERS
00:00 Introduction
00:48 Meet Sara and Her Conflict
03:38 Why the Conflict is Hurtful to Sara
09:52 Role-Playing to Understand Her Coworker’s Perspective
13:52 Beware of the “Fundamental Attribution Error”
18:00 The TRIP Acronym
24:17 Sara Has a Surprising Realization
25:12 Key Takeaways and Conclusion