DiscoverBeauty Business SchoolE51. Why Your Mood is Ruining Your Client Experience (And How to Fix It)
E51. Why Your Mood is Ruining Your Client Experience (And How to Fix It)

E51. Why Your Mood is Ruining Your Client Experience (And How to Fix It)

Update: 2025-11-02
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Ever have one of those days where your mood just isn’t matching your business goals? You’re amazing at what you do, but some days it just doesn’t land the way you want.

This episode is all about stepping into your alter ego the highest version of yourself to show up consistently, no matter what life throws at you.

I dive into why your energy is your brand’s biggest asset, how inconsistent energy can impact client trust and results, and the exact rituals that help you access your most confident, expert self on demand. From creating predictable client experiences to building obsession-worthy energy in your beauty business, this episode is packed with actionable insights that turn everyday service into a growth engine.

Whether you’re struggling with emotional ups and downs, inconsistent results, or just want to create a salon experience your clients rave about, this episode will teach you how to:

  • Step into your industry alter ego to show up confidently every day.
  • Build rituals that anchor your energy before appointments or events.
  • Make your energy consistent, so your clients feel incredible every visit.
  • Transform your brand experience by focusing on how your clients feel—not just the treatments you provide.

Plus, I share personal stories from behind the scenes, from my messy podcast setup to life updates about building a home, and how all these experiences fuel the energy I bring to my business and clients.

By the end of this episode, you’ll know exactly how to bottle your best self, show up with unwavering confidence, and make every client interaction feel magical.

Tune in and learn how to step into your alter ego and create the consistent, magnetic energy your beauty business deserves!

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E51. Why Your Mood is Ruining Your Client Experience (And How to Fix It)

E51. Why Your Mood is Ruining Your Client Experience (And How to Fix It)

Kimberley Haworth