Enabling Your Customers To Achieve Their Desired Outcomes with Jessica Bobbitt

Update: 2019-01-16

Description

In this episode, Brian Brannon (Corporate Marketing Manager, Gainsight) sits down with Jessica Bobbitt(Senior Program Manager, Customer Success at Blackbaud) to discuss how Blackbaud is developing cutting edge content programs to help enable their customers to achieve their desired outcomes.

Comments

In Channel

Learning from Churn and how CSMs can become better investigative journalists

2020-10-2823:13

Why Win/Loss Analysis is Essential for Customer Success with Natasha Narayan (CEO, IcebergIQ)

2020-01-1734:08

Onboarding Employees? Start with Customer Success. Featuring Jo Massie( VP OF CS, Slido)

2019-12-0736:43

Driving Systematic Success with Peter Armaly (Sr. Director, CS Business Advisory Services, Oracle)

2019-11-1838:41

The Power of Language in Customer Relationships with Yamini Rangan (CCO, Dropbox)

2019-11-1127:46

How Oracle Leads their Customer Success team with Catherine Blackmore (GVP of CS, Oracle)

2019-10-2240:37

Accountability-driven Success with Stefanie Caldwell (NarrativeScience) & Matt Davis (AlphaHQ)

2019-10-1533:42

How To Create A Diverse Customer Success Team With Carine Roman

2019-10-0131:13

Trends in Customer Success Team Culture with David Sakamoto (VP of Customer Success, GitLabs)

2019-09-2327:45

How KeepTruckin Manages their CS program while adding a thousand customers a week with John Gleeson

2019-09-2331:26

Efficiency and Effectiveness of the Customer Success Manager with Peter Armaly

2019-09-0933:26

What the Board Expects in a Customer Success Team with Kristina Shen (Partner, Bessemer)

2019-04-0836:50

How IBM Leads With Customer Success

2019-03-3128:40

Unboxing The Role of Chief Customer Officer with Jon Herstein (CCO, Box)

2019-03-2242:28

How to Create an Effective Journey Map for Your Customers with Jane Bossert (CSM, IBM)

2019-02-2221:36

How Smartsheet Closes the Gap Between Product and Customer Success with Lada Gorlenko

2019-01-2822:42

Enabling Your Customers To Achieve Their Desired Outcomes with Jessica Bobbitt

2019-01-1620:41

How to Prevent Burnout as a Customer Success Manager with Rachel Jennings (CSM, Domo)

2019-01-0932:10

How to Use Product Coaches to Increase Outcome Realization with Corey Pudhorodsky

2018-12-3024:35

The One Thing Every Board Member Thinks About with Skip Glass

2018-12-2925:20

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Enabling Your Customers To Achieve Their Desired Outcomes with Jessica Bobbitt

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Enabling Your Customers To Achieve Their Desired Outcomes with Jessica Bobbitt

Gainsight

Enabling Your Customers To Achieve Their Desired Outcomes with Jessica Bobbitt