DiscoverEnterprise Digital Transformation PodcastEp. 013: Larissa Ameti on creating the perfect customer experience at Migros Bank
Ep. 013: Larissa Ameti on creating the perfect customer experience at Migros Bank

Ep. 013: Larissa Ameti on creating the perfect customer experience at Migros Bank

Update: 2022-03-29
Share

Description

Larissa Ameti is the Head of Customer Experience at a major Swiss bank - Migros Bank.

In this episode, we'll talk about her view on automation with regards to customer experience, why is data democratization the key to successful customer experience and they're utilizing voice search.

Comments 
In Channel
loading
Download from Google Play
Download from App Store
00:00
00:00
x

0.5x

0.8x

1.0x

1.25x

1.5x

2.0x

3.0x

Sleep Timer

Off

End of Episode

5 Minutes

10 Minutes

15 Minutes

30 Minutes

45 Minutes

60 Minutes

120 Minutes

Ep. 013: Larissa Ameti on creating the perfect customer experience at Migros Bank

Ep. 013: Larissa Ameti on creating the perfect customer experience at Migros Bank