DiscoverSpiraling Up — Marketing For Professional ServicesFiring Toxic Clients, Valuing Your Time, and Adapting to Change with Matt Tait
Firing Toxic Clients, Valuing Your Time, and Adapting to Change with Matt Tait

Firing Toxic Clients, Valuing Your Time, and Adapting to Change with Matt Tait

Update: 2025-08-13
Share

Description

In this episode, Matt Tait, Co-Founder of Decimal joins the show to play a game of 'Would You Rather?' with Austin, Joe, and Mary-Blanche. 

Spinning a digital wheel to decide the questions, Matt is given abominable choices across 5 various categories: people, growth levers, profit centers, leadership, and business killers. This fun, gameshow-style podcast interview showcases important business leadership lessons in an entertaining way. Then, the gang explores why CMOs have shifted their strategies from client acquisition to client retention.

CHAPTERS:
00:00 Introduction & Limited Banter
01:58 Would You Rather: Spin the Wheel Edition
06:42 Cash Flow Nightmares or AI Disruption?
09:43 Ignore Major Issues or Over-Flag Minor Concerns?
13:58 Sacrifice Margin for Fast Growth or Slow But Profitable?
19:58 Spend $100k On Brand or Outbound Sales?
25:54 Employee Happiness or Maximum Profits?
28:57 Hire Veterans or Young Talent?
33:21 Scale w Toxic Performer or Fire Them Now?
36:51 GTM Strategy: Go Deep or Broad?
39:28 Learn More About Decimal
40:03 Pivotal Story: CMOs Focus on Client Retention

Connect with Matt on LinkedIn: https://www.linkedin.com/in/mtait83/
Visit the Decimal Website: https://www.decimal.com/

Comments 
00:00
00:00
x

0.5x

0.8x

1.0x

1.25x

1.5x

2.0x

3.0x

Sleep Timer

Off

End of Episode

5 Minutes

10 Minutes

15 Minutes

30 Minutes

45 Minutes

60 Minutes

120 Minutes

Firing Toxic Clients, Valuing Your Time, and Adapting to Change with Matt Tait

Firing Toxic Clients, Valuing Your Time, and Adapting to Change with Matt Tait

Hinge