Most restaurant owners don’t have a hospitality problem, they have a leadership problem.

After working with over 300 restaurants worldwide, I’ve seen the same pattern repeat itself: poor training, lack of structure, weak growth culture, and misaligned leadership. When your team struggles with hospitality, upselling, or morale, those are symptoms, not root causes.

In this presentation, I break down the four biggest reasons people quit their jobs and how to fix each one inside your restaurant or club:
1️⃣ Poor Leadership
2️⃣ Poor Training
3️⃣ Lack of Growth
4️⃣ Pay (the least important one)

We’ll cover how to build a high-performing leadership culture that actually gives your people the tools, targets, and mindset to win, from advanced leadership systems to daily realignment routines with your staff.

Learn how to:
-Build infinite-mindset leadership (long-term impact over short-term fixes)
-Create dynamic, ongoing training that actually sticks
-Develop your team into leaders who love coming to work
-Use the 80/20 Rule to eliminate bottlenecks and lead more effectively
-Transform “restaurant chaos” into a culture of consistency and growth

Because when leadership levels up, everything changes: Hospitality, culture, profits, retention, and reputation.