DiscoverIt’s Not You—It’s Your HospitalityThe #1 Reason Restaurants Break and How to Fix It
The #1 Reason Restaurants Break and How to Fix It

The #1 Reason Restaurants Break and How to Fix It

Update: 2025-12-05
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Description

Scaling a restaurant from 1… to 4… to 5 locations is exciting, until the cracks start showing.

Most restaurant owners think their biggest problem is hiring, training, or systems.

But the REAL breakdown happens in one place only:
👉 The implementation phase on the floor.

In this podcast, I break down the exact reason growing restaurant groups lose consistency, hospitality standards slip, and why even the best training falls apart the moment your new employees hit the floor.

You'll learn:

✅ The 3 onboarding phases every restaurant must master
— Expectation
— Commitment
— Implementation (where 99% fail)

✅ Why your floor environment destroys your training
✅ How inconsistent leadership, follow-up, and accountability sabotage growth
✅ How to fix hospitality gaps before opening your next location
✅ How to get managers to hold standards without fear of “losing staff”
✅ Why “toxic top performers” aren't actually irreplaceable
✅ The simple 3-item system to rebuild your floor standards and get consistency FAST

If you’re opening more locations, or planning to, this podcast will save you hundreds of hours, thousands of dollars, and protect your brand from collapsing under its own growth.

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The #1 Reason Restaurants Break and How to Fix It

The #1 Reason Restaurants Break and How to Fix It

Preston Lee