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Revolutionizing Patient Retention: How to Double Your Chiropractic Lifetime Value with Dr. Tabor Smith

We are joined by Dr. Tabor Smith, the founder of the Spinal Hygiene Movement, who reveals his blueprint for solving patient retention issues in chiropractic practices.

Dr. Smith discusses how his retention strategies, inspired by the dental profession, have more than doubled the lifetime value of his patients. Learn about the systems and educational frameworks he uses to convert new patients into lifetime clients, and why focusing on spinal hygiene could be the game-changer your practice needs.

Dr. Smith also shares insights on the pitfalls of rapid growth, the importance of stabilization, and practical tips for building long-term patient relationships. Don't miss this episode if you're looking to enhance patient retention and build a stable, thriving chiropractic practice.

00:00 Introduction to Retention Strategies

00:24 Guest Introduction: Dr. Tabor Smith

01:29 The Dental Profession's Influence on Retention

03:39 Implementing Spinal Hygiene for Better Retention

06:23 Patient Education and Retention Systems

09:16 Automated Systems for Retention

12:45 Challenges and Lessons in Practice Growth

20:16 Financial Instability and Business Challenges

20:42 Importance of Legal Protection

21:06 Building a Stable Practice

21:32 Shifting Focus to Patient Retention

21:56 Content as a Marketing Tool

23:09 Targeting the Right Patients

24:28 Simplifying Patient Care

25:18 Core Spinal Hygiene Exercises

27:26 Training and Educating the Team

31:05 Implementing Retention Strategies

32:19 Engaging Patients Through Workshops

37:17 Final Thoughts and Resources

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