Timestamps:

07:46 Why did Melanie choose to go into this industry

09:43 What are people missing most in hard conversation

12:48 Two tools to use in hard conversations

19:20 What can you do in the moment when you feel tensions rise

23:50 How to handle disagreements with a power imbalance

29:47 What to do with oversharing at work

40:05 Resources and books

44:16 Admitting your shortcomings to your team

49:39 Homework assignment

If you loved this episode you should check out this episode How To Initiate Hard Conversations With Marlene D. Chism

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