DiscoverHome Care Strategy LabHow Village Caregiving Scaled from One Office to 60 in 22 States (Jeff Stevens)
How Village Caregiving Scaled from One Office to 60 in 22 States (Jeff Stevens)

How Village Caregiving Scaled from One Office to 60 in 22 States (Jeff Stevens)

Update: 2025-06-03
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#12 Jeff Stevens, Co-Founder and CEO of Village Caregiving, shares how they grew from a single office in Barboursville, West Virginia to become the largest privately held home care company in the U.S. He breaks down two unique formulas: one for growing from 1 to 8 offices, and another for scaling from 8 to 60. Jeff dives into the strategies, decisions, and defining moments that shaped their growth—and offers a candid look into his leadership style and what’s driven the company’s success.

Chapters:
00:00 Introduction to Village Caregiving
05:15 Scaling the Business: From One to Many
20:36 The Four Pillars of Early Success
26:17 Indicators for Scaling Across States
36:09 Navigating Expansion: Factors for Growth
41:44 The Formula for Scaling: Agility, Velocity, and Integration
51:06 The Importance of Culture and Integration in Leadership
59:05 Future Vision: Where to Next for Village Caregiving?



This episode is brought to you by 52 Weeks Marketing.
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How Village Caregiving Scaled from One Office to 60 in 22 States (Jeff Stevens)

How Village Caregiving Scaled from One Office to 60 in 22 States (Jeff Stevens)

Miriam Allred