How We Transformed Our Loyalty Program to Delight Our Guests Now and Maximize Revenue - Josh Belkin, Omni Hotels & Resorts
Update: 2024-02-13
Description
Loyalty is the foundation for growing a thriving and profitable hospitality business. In this episode, you'll learn how Josh Belkin, Vice President of Loyalty & Consumer Engagement at Omni Hotels & Resorts, transformed their loyalty program to delight their guests and unlock opportunities for growth.
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Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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