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How to Transform Your Customer Experience

How to Transform Your Customer Experience

Update: 2022-06-09
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Description


In the third and final episode of this re-released series, Carlos Hidalgo and David discuss the importance of customer expansion and maintaining a strong customer experience.


Listen as David and Carlos discuss:


  • What B2B and B2C companies can learn from each other.

  • How you can evaluate and redesign your buyer's journey.

  • The importance of a Chief Experience Officer role.

  • Why you need to focus on customer retention and upselling. 


Check out the resources mentioned:



To hear this episode and many more like it, subscribe on Apple Podcasts, Spotify, or on DemandGenRadio.com or search for DemandGen Radio in your favorite podcast player.

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How to Transform Your Customer Experience

How to Transform Your Customer Experience

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