DiscoverThe Art and Science of Difficult ConversationsHow to turn critics into cheerleaders Part 1 (with Matt Brown)
How to turn critics into cheerleaders Part 1 (with Matt Brown)

How to turn critics into cheerleaders Part 1 (with Matt Brown)

Update: 2025-10-07
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Description

In this episode, Chris Wong and Lucie Tesarova interview Matt Brown, an Executive Director of a Watershed nonprofit, to discuss the intricacies of difficult conversations in leadership. They explore Matt's journey in the nonprofit sector, the challenges of navigating resistance from employees and board members, and the importance of understanding motivations behind resistance. Matt shares personal stories of hard lessons he’s learned over the years.


 


Takeaways


-        Practicing difficult conversations can lead to better outcomes.


-        Understanding motivations behind resistance makes a huge difference


-        Building trust requires open and honest communication.


 


About Matt


Matt joined OARS (Organization for the Assabet, Sudbury, and Concord Rivers) as Executive Director in 2024. Prior to OARS, he was Chief Operating Officer at Lowell House, Inc., an addiction treatment non-profit serving Merrimack Valley. Matt served on the Randolph Conservation Commission and Community Preservation Committee before moving to Westford, MA. He served on the Westford Affordable Housing Committee and coached youth baseball and basketball in Westford. Matt holds an MS in Non-Profit Management from Worcester State University and an MA in English from Clark University.


 


Interested in the difficult conversations course? Check it out here: https://www.myleadershippotential.com/trust


 


Contact Chris: chris@myleadershippotential.com


Contact Lucie: lucie@mindfittery.com or www.mindfittery.com  

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How to turn critics into cheerleaders Part 1 (with Matt Brown)

How to turn critics into cheerleaders Part 1 (with Matt Brown)

Chris Wong & Lucie Tesarova