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From construction industry websites to photography businesses, the digital landscape is transforming at breakneck speed – and those who adapt will thrive while others fade away. When Wes Towers received a business valuation three years ago, identifying AI as an existential threat to his company, he faced a pivotal choice: resist or evolve. His decision led to his most profitable year ever.

"We're calling it search everywhere optimization," Towers explains, describing how customer search behavior has fundamentally changed. People no longer search with disconnected keywords but engage in full conversations with search tools. This shift toward natural language is actually humanizing digital interactions rather than making them more robotic. The key differentiator for businesses navigating this landscape? Authenticity.

Your content must sound uniquely like you – not the generic, faux-enthusiastic tone that permeates so much AI-generated content. Towers advocates using AI as your "first terrible draft" while ensuring the ideas and voice remain authentically yours. "You want to be the master of the AI, not the other way around," he advises, recommending businesses develop clear style guides before employing generative tools.

For smaller businesses competing with larger entities, Towers offers counterintuitive wisdom: embrace your size as an advantage. While larger companies might offer more services, small businesses provide direct access to passionate founders who truly care about outcomes. By niching down and becoming specialists in targeted areas, even tiny companies can attract significant clients searching for genuine expertise.

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Hosted and produced by Gary Pageau
Edited by Olivia Pageau
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