Did you know that overlooking Amazon FBA reimbursements could be costing you up to 3% of your revenue? Join us as we chat with Alex Ryan, co-founder and CTO of Refundify, who shares his expertise on ensuring Amazon sellers recover every penny owed to them due to inventory mistakes. Alex's impressive background in software engineering has enabled him to develop a robust system that helps sellers manage these reimbursements with unprecedented efficiency. We dive into the substantial impact these overlooked funds can have on profit margins and why addressing these discrepancies is crucial in the competitive world of e-commerce.

We'll guide you step-by-step through the labyrinth of Amazon's Seller Central, revealing the secrets to reconciling lost inbound shipments and successfully raising and re-raising cases to secure your reimbursements. Learn how to identify discrepancies, provide the right documentation, and navigate the often frustrating process of dealing with product damages. We also shed light on how Amazon calculates reimbursement amounts and what actions to take when those figures don’t add up in your favor. If you're tired of losing money to inventory errors, this episode is a must-listen.

Finally, discover the transformative power of automating the reimbursement process. We discuss the benefits of API integration, which streamlines data reconciliation, improves accuracy, and saves time. Alex shares common mistakes sellers make, like delaying claims and not providing adequate evidence, and offers valuable tips for selecting a trustworthy third-party reimbursement service. We also touch on Refundify's unique commission-based model and the importance of continuous training to stay ahead of Amazon's ever-evolving policies. Tune in to optimize your Amazon FBA reimbursements and boost your bottom line.

 You can learn more about Refundify here: https://www.refundify.io/  

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The Planet Amazon podcast, brought to you by Phelps United, addresses all things Amazon and other eCommerce marketplaces. In each episode, we talk with Brands, Agencies, and Sellers about Amazon news, new features, policies, brand policies, logistics, marketing, issues, and challenges, among other topics.

To watch all Planet Amazon Podcast episodes, visit our YouTube channel.
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