DiscoverNegotiations Ninja PodcastIs Empathy the Key to Successful Crisis Negotiation? Throwback with Dr. Andy Young, Ep #434
Is Empathy the Key to Successful Crisis Negotiation? Throwback with Dr. Andy Young, Ep #434

Is Empathy the Key to Successful Crisis Negotiation? Throwback with Dr. Andy Young, Ep #434

Update: 2024-02-15
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Dr. Andy Young has over 20 years of experience in crisis negotiation. While every scenario he encounters dictates a different approach, there’s one underlying theme: empathy. Developing true empathy for the other party—though exceedingly difficult—can sometimes mean the difference between success and failure. Dr. Young shares more in this throwback episode of Negotiations Ninja. 

 

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Is Empathy the Key to Successful Crisis Negotiation? Throwback with Dr. Andy Young, Ep #434

Is Empathy the Key to Successful Crisis Negotiation? Throwback with Dr. Andy Young, Ep #434

Mark Raffan, Dr. Andy Young