Microsoft Teams: From Slack Rival to AI for Work – Jim Gaynor, Directions on Microsoft
Update: 2025-08-12
Description
Jim Gaynor, Editorial Vice President at Directions on Microsoft, reflects on the evolution of Microsoft Teams and its shifting role in Microsoft’s strategy.
- How Teams evolved from a Slack competitor to a central productivity platform
- The impact of the pandemic on Teams adoption and scale
- Why Teams Premium is becoming the home for advanced features
- Microsoft’s pivot to Copilot and what it means for Teams
- How customers are approaching Copilot adoption, ROI, and data governance
- Jim’s perspective on Microsoft’s long-game approach to AI and platform strategy
Thanks to AudioCodes, this episode’s sponsor, for their continued support of Empowering.Cloud.
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