“What customers really want is service that just works — guaranteed, reliable, and built to last,” says Jake Jacoby, CEO of TELCLOUD. “That’s what modularity delivers — a system that’s flexible, future-proof, and ready to adapt as technology evolves.”

In this latest episode of the TELCLOUD POTS and Shots Podcast Series, Doug Green, Publisher of Technology Reseller News, sits down with Jacoby to explore how modularity and hybrid architecture are reshaping the future of POTS line replacement.

Jacoby explains that while some providers have built all-in-one devices combining battery, conversion, and LTE/5G connectivity in a single box, that design often fails in real-world environments: “When you put a 5G radio in a basement, it’s like trying to make a cell call underground,” he notes. Instead, TELCLOUD’s modular approach separates the cellular router from the conversion hardware using Power over Ethernet (PoE) — allowing placement of the radio up to 250 feet away for optimal signal strength and reliability.

This architecture also allows resellers to choose the right connectivity partner — TELCLOUD integrates with major vendors such as Ericsson, Digi, Peplink, and InHand Networks — and to easily upgrade from 4G to 5G or beyond without replacing the entire system. The on-premise equipment, designed to last 15 to 20 years, remains in place while connectivity evolves.

TELCLOUD’s hybrid model extends beyond hardware to the network layer itself. Unlike vendors that rely on voice-over-IP to deliver alarm or life-safety signals, TELCLOUD routes communications through its UL-listed data centers directly to certified central alarm stations — ensuring code compliance, redundancy, and end-to-end reliability.

For resellers, this means a powerful selling advantage:

• Install once, manage remotely, and minimize truck rolls.


• Deliver guaranteed service uptime to customers.


• Future-proof deployments to avoid costly upgrades.

“Ultimately, customers aren’t buying hardware — they’re buying confidence,” Jacoby says. “TELCLOUD’s flexible, hybrid solution makes sure that confidence lasts for decades.”

And in the Shots segment, Jacoby takes listeners on a guided tasting of Ocho Tequila, demonstrating three variations — Blanco, Reposado, and Añejo — to illustrate how aging changes the character and complexity of the same base spirit. “It’s a perfect metaphor for technology,” he adds. “Same foundation, different maturity.”

The POTS and Shots series continues to blend deep technical insight with a touch of culture — helping resellers modernize infrastructure while enjoying the finer details along the way.

For more information, visit telcloud.com or call 844-900-2270.