DiscoverCaptive Conversations, The Hospitality PodcastNavigating the Future of F&B in Hotels with Scot Turner
Navigating the Future of F&B in Hotels with Scot Turner

Navigating the Future of F&B in Hotels with Scot Turner

Update: 2024-05-23
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Description

Unlock the secrets of hospitality mastery with industry titan Scott Turner from Auden Hospitality as we traverse his remarkable journey and the birth of Auden's identity.
Prepare to be whisked away on a culinary odyssey where we pit Tim Tams against Penguins (thanks to our last guest) and recount hotel experiences that redefine luxury. This episode isn't just about taste tests and travel tales; it's a masterclass in the nuanced art of F&B, and creating a personal brand that resonates.
Our dialogue with Scott doesn't shy away from the gritty realities of the hospitality industry, examining the fusion of career growth with cutting-edge technology and the transition to consulting. As we share our personal ventures into the realm of hospitality, from humble beginnings to pivotal career shifts, you'll glean insights into how to harness your communication prowess and how early career experiences can bolster your professional development.

Rounding off our session, we look ahead to the future of tech in hospitality, the critical importance of personalising the dining experience, and strategize on innovative marketing for hotel F&B. Whether you're an entrepreneur hungry for advice on niching down and leveraging social media, or a seasoned pro seeking to refresh your approach, this episode offers a treasure trove of strategies and reflections to fuel your journey in hospitality. Join us, and let's elevate your industry game with Scott's wisdom and our shared passion for exceptional service.
Find out more about Scot and Auden on the links below, plus additional links from our podcast.

➡️ Audenhospitality.com
➡️ Hospitality Huddles Podcast
➡️ Digital Hospitality - Linked in Live
➡️ Izzy Ink - Get your company on Giphy

Chapter Timestamps
(00:13 ) Hospitality Leaders Discuss Industry Challenges
(10:14 ) Gastronomic and Hospitality Preferences Discussed
(17:58 ) Hospitality Career Growth and Tech Integration
(28:19 ) Career Transition to Hospitality Consulting
(36:02 ) Future of Hospitality Tech Trends
(47:23 ) Importance of F&B Personalization in Hospitality
(51:52 ) Hotel F&B Marketing Strategy and Tech
(59:20 ) Advice and Reflections on Entrepreneurship

Highlight Timestamps
(06:14 - 07:26 ) Service Levels in Different Countries
(17:32 - 18:56 ) Effective Tech Consolidation for Engaging Results
(22:14 - 23:17 ) Growth Through Interactions in Hospitality
(32:57 - 34:06 ) Challenges of Consulting in Hospitality
(38:13 - 39:14 ) Giphy Brand Reach and Strategy
(47:47 - 48:54 ) Challenges in Getting Customers
(57:33 - 57:58 ) The Three Whys
(01:04:12 - 01:05:16 ) Leveraging LinkedIn for Business Growth

Keywords:
Hospitality, Mastery, Industry, Titan, Scott Turner, Auden Hospitality, Culinary, Odyssey, Tim Tams, Penguins, London, Paris, Elite, Burger Joints, Hotel Experiences, Luxury, Taste Tests, Travel Tales, Nuanced Art, Food, Beverage, Personal Brand, Communication Prowess, Career Growth, Cutting-edge Technology, Consulting, Entrepreneurship, Tech, Personalizing, Dining Experience, Marketing, Hotel F&B, Niching Down, Social Media, Exceptional Service, Dubai, Content Creation, Personal Branding, Podcast, Hospitality Huddles, Anecdotes, Nuggets of Genius, Gastronomic, Preferences, Tim Tams, Penguins, Burgers, London, Patty and Bun, Paris, Junk Burger, Dining Experiences, Sydney, Ezra, Bubala, Hotel Experiences, Cowarth Park, Dubai, Challenges, Solutions, Managing, Multiple Restaurants, Technologies, Data, Tenzo, Ease of Use, Engagement, Career, Silver Service Waiter, Queen's Hotel, Leeds, Adrenaline, Service, Personalities, Communication Skills, Adaptability, Professional Growth, Corporate Role, Investment Firm, COO, Hands-on, Creative, F&B, Challenges, Success, Strategic Pivot, Specializing, Leveraging Relationships



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Navigating the Future of F&B in Hotels with Scot Turner

Navigating the Future of F&B in Hotels with Scot Turner

Adam Forman