S1 E1 Dustin Deno (CRO, Affinity) - Scaling Revenue by Using AI for Synthesizing Customer Conversations
Update: 2023-05-01
Description
Rohan and Dustin talk about how sales leaders and new sales professionals can prepare for the seismic shift that AI is going to bring to the revenue organization. Those who embrace the AI revolution can potentially experience a meteoric rise in their careers, far outpacing their peers who resist these transformative changes.
They also talk about the power of insight extractions using Large Language Models (LLMs). The generative capabilities of LLMs - creating large amounts of high-quality content from a small set of instructions - are well-known thanks to ChatGPT and others. But there is power in using LLMs for synthesis too - extracting salient insights from customer conversations. Extracting targeted, customer-specific insights can help make reps and managers more productive.
They also talk about the power of insight extractions using Large Language Models (LLMs). The generative capabilities of LLMs - creating large amounts of high-quality content from a small set of instructions - are well-known thanks to ChatGPT and others. But there is power in using LLMs for synthesis too - extracting salient insights from customer conversations. Extracting targeted, customer-specific insights can help make reps and managers more productive.
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