SBM 132: How to Build an Engaged Community with Rob Balasabas
Description
Today’s Guest
In this episode you will learn about the best way to build a community.
Rob Balasabas is an expert in social media and community manager expert.
This is the 132nd session of Smart Brand Marketing.
MY BIGGEST TAKEAWAY:
It’s like anything else. You have to build systems around this or it won’t be sustainable.
TOPICS DISCUSSED
- Managing and building a community
- Makings sure its not a time suck
- Dealing with self promotion
- Monetizing your group
- Branding and social proof
- How to engage
- Trolls
- Engagement base line numbers
RESOURCES
- Hug your haters – book
- Social customer care – book
ROB IN ACTION
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THANK YOU FOR LISTENING!
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