Moving day can feel like a storm. We sat down with Anne Smith of College Hunks Hauling Junk and Moving in Asheville to unpack how her team turns chaos into calm through mindset, leadership development, and community-rooted service. From the moment they step on-site, their mission is simple: reduce stress. Anne explains why HUNKS—Honest, Uniformed, Nice, Knowledgeable, Service—is more than a catchy acronym; it’s the operating system for hiring, training, and customer experience.

We get real about entrepreneurship: launching mid-pandemic, learning to protect energy, and building a support network that actually supports. Anne shares why good networking is about being a resource, not working a room, and how partnerships with Homeward Bound, Habitat for Humanity, and Asheville Tool Closet turn junk into impact. She also highlights a powerful brand initiative—free moves with domestic violence shelters in October—that reframes what service businesses can do for their cities.

Inside the operation, Anne hires for coachability and empathy, then grows leaders through clear paths from wingman to captain. Morning huddles, gratitude routines, and continuous education make the culture tangible. We walk through the EPIC framework: bring energy with intention, prioritize education, plan with the flexibility to pivot, and live commitment through core values that stick. Along the way, Anne debunks myths about business ownership, talks boundaries, and shares how mindset shapes every job and every customer interaction.

If you want practical insight on reducing client stress, building a values-driven team, and growing through relationships, this conversation delivers. Subscribe, share with a friend who’s planning a move, and leave a review with your best tip for staying calm on moving day.

Guest Contact Info:

Anne.Smith@chhj.com

https://www.collegehunkshaulingjunk.com/

https://www.facebook.com/CollegeHunksHaulingJunkandMoving/

https://www.instagram.com/collegehunks/

https://www.linkedin.com/company/college-hunks-hauling-junk

https://www.youtube.com/channel/UC-zo_ofBvBf5jTrjpvit_ow

https://twitter.com/CollegeHunks

Thanks for Listening. You may contact me or our team at https://billgilliland.biz/

All the best!
Bill

Thanks for listening. Please hit the subscribe button, leave us a 5 star review, and share this podcast. You can reach me at williamgilliland@actioncoach.com or at https://billgilliland.biz/

All the best!

Bill