DiscoverHome Care Strategy LabThe Days of Dual Entry from Phone Call to Scheduling Software Are Over (Spencer Roth)
The Days of Dual Entry from Phone Call to Scheduling Software Are Over (Spencer Roth)

The Days of Dual Entry from Phone Call to Scheduling Software Are Over (Spencer Roth)

Update: 2025-11-11
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#35 Technology is ending the era of dual-entry between phone calls and scheduling platforms in home care. Spencer joined the family-owned home care business three years ago and identified a handful of manual processes that needed attention immediately. Fast forward, he’s built a tool called SmartAutomations.Care that connects the phone system to your scheduling software and automates the documentation and communication of every single call that comes into the office so that nothing gets missed. He explains the workflows, the data that’s captured, success stories, and the results. This is the future of home care—removing dual entry, increasing efficiency, making office members 2-4x more efficient, and elevating the quality of care. 



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The Days of Dual Entry from Phone Call to Scheduling Software Are Over (Spencer Roth)

The Days of Dual Entry from Phone Call to Scheduling Software Are Over (Spencer Roth)

Miriam Allred