The Executive Sessions: Ashim Khurana, Chief Operating Officer At Cogneesol
Description
What happens when experience, resilience, and strategic discipline converge inside a rapidly evolving insurance ecosystem?
Jason Cass sits down with Ashim Khurana, COO of Cogneesol, for an Executive Sessions conversation that explores how a 25-year industry leader balances instinct, data, technology, and people. Drawing from work across global operations, insurance services, and Cogneesol’s transition into IT-enabled solutions, Ashim breaks down the mindset required to lead teams, solve problems, and build systems that stand up to change.
Key Topics:
Early influences and lessons from past mentors
Transition from instinct-driven work to data-informed decision-making
Evolution from BPM services into technology-led solutions
Strategic thinking versus operational execution
AI use cases and why processes must be fixed first
Supporting agents, carriers, MGAs, and legal service clients
Leadership strengths, weaknesses, and personal growth
The role of global operations and continuous adaptation
Travel, culture, and perspective gained across markets
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Produced by PodSquad.fm
United States
