The Future of Converged Communications – Leon Wright, Global Lead at Microsoft
Update: 2025-08-26
Description
Leon Wright, Global Lead for Converged Communications at Microsoft, discusses how AI is transforming Teams Phone, telco partnerships and customer engagement.
- How AI is driving renewed interest in Teams Phone and enabling new productivity use cases
- The evolving roles of SIs and telcos in delivering scale and strategic value
- Why partners integrating AI into Converged Comms are seeing 20%+ growth
- The convergence of Teams and Dynamics in Microsoft’s AI business solutions strategy
- Microsoft’s shift to transparent roadmap sharing and early partner feedback
Thanks to Pure IP, this episode’s sponsor, for their continued support of Empowering.Cloud.
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