Unlocking the power of telephony with Green IP
Description
In this episode, Jackie Barker sits down with Olly Harrison, COO of Green IP, to discuss how cloud technology, AI, and analytics are transforming telephony in the automotive industry.
From sentiment scoring to showroom Wi-Fi tracking, this conversation dives deep into how dealerships can unlock hidden value in their phone systems and create seamless, connected customer experiences.
Talking points include:
The transformational impact of cloud-based telephony
The benefits of integrating your DMS with telephony
AI-powered sentiment analysis
Showroom behaviour tracking
Using call analytics to identify missed calls and calculate revenue loss
And much more.
Drivetime is the global auto tech podcast designed to help you navigate the fast-moving world of automotive innovation.
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United States
