Welcome to Transforming Experiences in Healthcare and Life Sciences where we share what is top of mind for leaders across Healthcare and Life sciences and the decisions they are making to transform patient experiences for today and tomorrow.

Transcript:

Do you know what defines the patient experience? Are you wondering how experiences impact patient outcomes? Are you not sure what tradeoffs you should be making?

Tune into our monthly podcast series with your hosts Kristi Roe, seasoned Healthcare Experience leader with a strong background in developing well-being, service improvement, and organizational resilience programs, Toni Land, a nurse for over 30 years and a thought leader in clinical experiences who focuses her attention on helping organizations achieve a patient-centered culture delivers high-quality care, experience, and outcomes, and Rich Schwartz, an expert in advising life sciences companies on their transformation initiatives and frequently speaks on how innovation drives better patient, physician and pharma experiences and outcomes.

Together they will share what is top of mind for leaders across Healthcare and Life sciences and the decisions they are making in order to transform patient experiences for today and tomorrow. The purpose of this series is to arm you with learnings, insights, and recommendations for driving change within your organization.