What Everyone Should Know About Leading Teams with Danny Franks
Description
Danny Franks leads the team responsible for creating the guest experience at The Summit Church in Raleigh-Durham, North Carolina and the author of a book titled, “People Are the Mission”. In this episode, we discuss how he would describe his leadership style which is, “Recovering Micromanager” and he offers wisdom on what he wishes everyone understood about leading teams. We also dive into intentionally creating guest experiences that are consistent. Plot twist: Danny explains why a guest process should be boring and predictable. This conversation will help you become a stronger leader, navigate through change and foster a stronger connection with your guests.
Memorable quote: “All leaders have to be ultimately in submission to someone else. We can’t be the top person on the totem pole because that is never a healthy place to be.” (2:58 )
United States
