In Good Company with Impact

Impact’s Global Lead of Transformation and Leadership, Duncan Lydon explains why change processes fail 70% of the time and how getting to grips with the emotional core of change can make it lasting and successful. This In Good Company podcast covers: 💬 Why change is fundamentally personal and emotionally driven 💬 How negative past experiences shape resistance to organisational change 💬 Why technical change mapping works - but cultural change doesn’t fit neatly on a plan 💬 How experiential learning creates real behaviour shifts 💬 Why fear, uncertainty and loss derail change processes 💬 The skills leaders need to tune into emotion, create clarity and connect people to the bigger picture If you're navigating transformation, supporting teams through uncertainty, or redesigning culture, this conversation offers a context rich and deeply human perspective on what truly makes change stick. “People ask: how is this going to affect me? Emotions drive behaviour - but organisations rarely give that enough attention.” Listen / watch now to find out more. 🔔 If you like this... why not subscribe to our YouTube and Spotify channels so you never miss an episode of In Good Company? Whether this is the first time you’ve found us or you’re a long-time listener, there's always something new to discover about human-centred organisations, leadership and learning. Join the conversation and let us know your thoughts in the comments. To learn more about Impact, please visit: Our website: https://www.impactinternational.com Linkedin:   / impact-international_2   In Good Company on Spotify: https://open.spotify.com/show/52pryH8... Dan Jones on LinkedIn:   / danjones87   Duncan Lydon on LinkedIn:   / duncanlydon  

In a world where change is constant and accelerating, Chief People Officer Julia Paulding joins Dan to explore what it really takes for organisations and leaders to navigate continuous transformation. With over 30 years of experience in people, culture and professional services, Julia shares why the future belongs to organisations that master the human side of change — not just the systems and processes.In this episode of In Good Company podcast, we dive into:💬 Why change fatigue is rising and how leaders can protect their people💬 The “brilliant basics” that keep teams grounded during uncertainty💬 The shift from soft skills to power skills💬 How culture, communication, trust and empathy shape successful change💬 The impact of AI on people, leadership and workplace expectations💬 Why supportive, human‑centred leadership matters more now than everIf you're leading teams, managing transformation, or trying to build a culture that thrives through constant change, this conversation is packed with insight, honesty, and practical takeaways.“My biggest challenge is making sure my fantastic team is supported to lead change when they’re dealing with so much themselves.” Julia PauldingListen / watch now to find out more. 🔔 If you like this... why not follow us? Whether this is the first time you’ve found us or you’re a long-time listener, there's always something new to discover about human-centred organisations, leadership and learning. Join the conversation and let us know your thoughts in the comments. To learn more about Impact, please visit: Our website: https://www.impactinternational.com Linkedin: https://www.linkedin.com/company/impact-international_2/ Dan Jones on LinkedIn: https://www.linkedin.com/in/danjones87/

Should you use AI - or should you pause? In this episode of In Good Company, AI transformation leader Paulina Bartoszek from Lingaro Group challenges the “move fast” mindset and shows leaders how to experiment responsibly without eroding human capabilities.What’s inside:✅ Can vs. should: why reframing the core AI question changes decisions and risk.✅ SUP model (Speed • Utilisation • Proficiency)—why it helped early on, and why it’s not enough now.✅ Experimentation beats restriction: making testing your guiding principle for adoption at scale.✅ No finish line: defining success on an AI journey that keeps evolving.✅ Protecting the human edge: avoiding cognitive skill erosion as generative tools proliferate.✅ Data you can trust: why quality, structure, and governance are non‑negotiable for good AI.Listen / watch now to find out more. 🔔 If you like this... why not subscribe to our YouTube and Spotify channels so you never miss an episode of In Good Company? Whether this is the first time you’ve found us or you’re a long-time listener, there's always something new to discover about human-centred organisations, leadership and learning. Join the conversation and let us know your thoughts in the comments. To learn more about Impact, please visit: https://www.impactinternational.com Linkedin: https://www.linkedin.com/company/impact-international_2 In Good Company on Spotify: https://open.spotify.com/show/52pryH8Tden6lJcJ2rPlPj Dan Jones on LinkedIn: https://www.linkedin.com/in/danjones87/ Paulina Bartoszek on LinkedIn: https://www.linkedin.com/in/paulinabartoszek/Lingaro Group on LinkedIn: https://www.linkedin.com/company/lingaroLingaro's article on AI adoption: LINK

Leadership isn’t about titles - it’s about action.In this episode of In Good Company, Mike Kennedy - a learning and leadership development executive with 30 years experience at IPG Media Brands, the NBA, and Tiffany & Co. - reframes leadership as behaviour, not identity. Mike shares practical insights, tackles common myths and uses the simple but powerful framework of stop, start, continue to do this. Dan and Mike's conversation includes how leaders can:✅ Stop outdated myths and practices that hold people back.✅ Start behaviours that spark motivation and collaboration.✅ Continue timeless habits that anchor effective learning, and great leadership.💬 “Leadership isn’t about who you are, it’s about what you do.” Mike KennedyListen / watch now to find out more. 🔔 If you like this... why not subscribe so you never miss an episode of In Good Company? Whether this is the first time you’ve found us or you’re a long-time listener, there's always something new to discover about human-centred organisations, leadership and learning. Join the conversation and let us know your thoughts in the comments. To learn more about Impact, please visit https://www.impactinternational.com Linkedin: https://www.linkedin.com/company/impact-international_2 Dan Jones on LinkedIn: https://www.linkedin.com/in/danjones87/ Mike Kennedy on LinkedIn: https://www.linkedin.com/in/kennedy4m4s/

We've saved a thought provoking conversation to round off our podcast schedule in 2025. It's time to reflect as we ask Matt Simmons, Senior Manager for L&D UK at Starbucks "what does the future of work look like to you?" Will it be more tech? More AI? Or a renewed focus on human connection?In this episode, Dan and Matt explore what it means to set the learning strategy for over 16,000 partners at a globally recognised brand. Their conversation dives into:☕️ The ethical and thoughtful integration of AI in workplace learning☕️ The role of human leadership in an AI-driven future☕️ Why DEIB matters more than ever☕️ How Starbucks is preparing its people for what’s next.💬 “There will be certain core human leadership qualities which persist throughout history… I don’t think AI can or will replace those.” Matt SimmonsListen / watch now to find out more. 🔔 If you like this... why not subscribe so you never miss an episode of In Good Company? Whether this is the first time you’ve found us or you’re a long-time listener, there's always something new to discover about human-centred organisations, leadership and learning. Join the conversation and let us know your thoughts in the comments. To learn more about Impact, please visit https://www.impactinternational.com Linkedin: https://www.linkedin.com/company/impact-international_2 Dan Jones on LinkedIn: https://www.linkedin.com/in/danjones87/ Matt Simmons on LinkedIn: https://www.linkedin.com/in/matt-simmons-96608018/

How do you inspire thousands of employees to create meaningful impact – and measure it?In this episode of In Good Company, Dan speaks with Edmund McCombs, Head of Social Impact at Lendlease, and Roger Nielsen from Impact, about Springboard – a multi-award-winning programme redefining personal growth and community engagement for over 15 years. Discover:✅ What Springboard is and why it matters✅ How it drives sustainability and social value✅ Tips for starting a similar initiative.Springboard has engaged 2,500+ employees, delivered $32.7m in verified social value, and created lasting change across communities worldwide.Listen / watch now to find out more.🔔 If you like this... why not subscribe to our YouTube and Spotify channels so you never miss an episode of In Good Company? Whether this is the first time you’ve found us or you’re a long-time listener, there's always something new to discover about human-centred organisations, leadership and learning. Join the conversation and let us know your thoughts in the comments. To learn more about Impact, please visit https://www.impactinternational.com Linkedin: https://www.linkedin.com/company/impact-international_2 Dan Jones on LinkedIn: https://www.linkedin.com/in/danjones87/ Roger Nielsen on LinkedIn: https://www.linkedin.com/in/roger-nielsen-12186527/Lendlease: https://www.lendlease.com/au/sustainability/social-value/

What can sea turtles teach us about leadership?In this podcast, Dan speaks with Ulises Ledesma about finding purpose, building high-performing teams, and creating cultures that truly connect with people. From saving thousands of turtle eggs to turning around luxury resorts, Ulises shares insights on:Purpose-driven leadershipHuman connection in organisational cultureMotivating teams every day, not just at review timeDriving change in complex environmentsListen / watch now to find out more.If you like this... why not subscribe so you never miss an episode of In Good Company? Whether this is the first time you’ve found us or you’re a long-time listener, there's always something new to discover about human-centred organisations, leadership and learning. Join the conversation and let us know your thoughts in the comments. To learn more about Impact, please visit https://www.impactinternational.com

What does learning really mean in 2025? How can L&D leaders keep pace with the rapid evolution of technology, culture, and business strategy?In this episode, Dan is joined by Ani Acker, Strategic Learning Executive with over 25 years’ experience in learning and development. Together, they explore the future of L&D and what it takes to build a truly agile learning culture.💡 Topics include:- Why L&D needs a revolution- Aligning learning with business outcomes- Becoming a “student of the business”- Core skills for L&D professionals- The power of experiential learningAni shares practical insights and bold perspectives on how learning must evolve to meet the needs of modern organizations – and why being deeply connected to the business is non-negotiable.📺 Watch now to discover how to shift mindsets, drive impact, and lead learning with purpose.🔗 Subscribe for more episodes: https://www.youtube.com/@ImpactLiberatingHumanPotential🔗 Impact's website: https://impactinternational.com

Let's be honest, leading right now isn't easy. We're all trying to keep up with the pace of change. But what happens when you turn up that dial and leave the corporate office to operate on the frontlines of war zones and natural disasters? In this edition of In Good Company, Dan sits down with Hamish Wilson, a globally respected humanitarian and entrepreneur who uses his experiences from South Sudan to Somalia to help leaders navigate complexity and change. Hamish has worked in some of the world’s most volatile environments - earning honours like the Queen’s Medal for his work in Sierra Leone and the NATO Meritorious Service Medal for his service in Afghanistan.🎙️ What you’ll hear:✅ His experience and learnings from a career in humanitarian operations✅ What it means to lead through complexity and crisis✅ Trust, connection, and the human foundations of leadership✅ Systems leadership and collective action Hamish is also co-founder of Wasafiri, Africa’s leading systems change agency and sister company to Impact. Today, he helps senior leaders, from military commanders to corporate execs, thrive in fast-moving, high-stakes environments.💬 “I do think that we can often overlook how human the craft of leadership is. Fundamentally it’s about how you show up and how you connect with other people.”Listen / watch now to find out more.🔔 If you like this... why not subscribe to our YouTube and Spotify channels so you never miss an episode of In Good Company? Whether this is the first time you’ve found us or you’re a long-time listener, there's always something new to discover about human-centred organisations, leadership and learning. Join the conversation and let us know your thoughts in the comments. To learn more about Impact, please visit https://www.impactinternational.com Linkedin: https://www.linkedin.com/company/impact-international_2 In Good Company on Spotify: https://open.spotify.com/show/52pryH8Tden6lJcJ2rPlPj Dan Jones on LinkedIn: https://www.linkedin.com/in/danjones87/ Hamish Wilson on LinkedIn: https://www.linkedin.com/in/hamishwilson/Wasafiri website: https://wasafirihub.com/

Have you found your leadership voice?David Pope joins our podcast to talk about an aspect of leadership we haven't covered in our 50+ episodes - and yet it's one that every leader has. A voice! How often do we stop to think about our voice? Do you spend as much time thinking about how you sound as you do on what you are going to say? What does your leadership voice say about you? How do others perceive your leadership, do they want to put their trust in you and follow your lead? David is a BBC trained voiceover artist and director and the founder of All Voice Talent, and his conversation with Dan covers:The three-part leadership communication toolkitCommon vocal pitfalls and how to overcome themTips for virtual presence and vocal varietyAnd ends with a practical breathing exercise we can all easily adopt to boost vocal confidence"Just like the camera never lies, the microphone never lies either. In leadership roles, you’ve got to be at peace with your voice—you need to understand its nuances, strengths, and weaknesses."Listen / watch now to find out more.🔔 If you like this... why not subscribe so you never miss an episode of In Good Company? Whether this is the first time you’ve found us or you’re a long-time listener, there's always something new to discover about human-centred organisations, leadership and learning. Join the conversation and let us know your thoughts in the comments. To learn more about Impact, please visit https://www.impactinternational.com Linkedin: https://www.linkedin.com/company/impact-international_2 In Good Company on Dan Jones on LinkedIn: https://www.linkedin.com/in/danjones87/ David Pope on LinkedIn: https://www.linkedin.com/in/popedavid/

What is the future of client service? Chris Ranger has worked in digital first sectors for most of his 38-year career. In this podcast, he joins Dan to discuss if human-centred client service will survive in a digital age. Clients are human. But more and more often client service is performed by a machine. Virtual purchasing is the norm; AI interacts with customers and digital transformation is part of every global business strategy. So, what is the future of client service? Throughout this episode, Chris and Dan return again and again to the red thread of trust:·       Building and sustaining trust in client relationships·       Empowering teams to deliver exceptional service·       Soft skills and empathy in L&D and client serviceListen / watch now to find out more.🔔 If you like this... why not subscribe to our YouTube andSpotify channels so you never miss an episode of In Good Company? Whether this is the first time you’ve found us or you’re a long-time listener, there's always something new to discover about human-centred organisations, leadershipand learning. Join the conversation and let us know your thoughts in the comments.  To learn more about Impact, please visit https://www.impactinternational.com Linkedin: https://www.linkedin.com/company/impact-international_2 Dan Jones on LinkedIn: https://www.linkedin.com/in/danjones87/ Chris Ranger on LinkedIn: https://www.linkedin.com/in/chrisranger/ Listen againHead to our YouTube / Spotify channels to catch upon previous episodes, including…052: Customer vs employee experience with Will Gibson, Vice President of Sales and Marketing at Maplewave #Podcast| #Leadership | #LeadershipDevelopment | #LiberatingHumanPotential |#LeadershipPodcast | #InGoodCompany | 

Will Gibson describes himself as a 'telecoms retail aficionado and straight-talker' and so who else would we go to in the debate of customer versus employee experience? Research shows that companies with great customer experience have employees that are one and half times more engaged. And if you have highly engaged employees you're likely to be outperforming your competitors by 147%. But which should you prioritise? In this podcast we discuss customer vs employee experience with Will Gibson, Vice President of Sales and Marketing at Maplewave. Will shares personal insights and real-world examples from the retail frontline. Tune in for a lively discussion on: • Why soft skills are the new gold in retail• The impact of digital-native generations on face-to-face service• How leadership and HR can better support talent development• And Will’s top tip for building a culture of continuous improvementListen / watch now to find out more.🔔 If you like this... why not subscribe to our YouTube and Spotify channels so you never miss an episode of In Good Company? Whether this is the first time you’ve found us or you’re a long-time listener, there's always something new to discover about human-centred organisations, leadership and learning. Join the conversation and let us know your thoughts in the comments. To learn more about Impact, please visit https://www.impactinternational.com Linkedin: https://www.linkedin.com/company/impact-international_2 In Good Company on Spotify: https://open.spotify.com/show/52pryH8Tden6lJcJ2rPlPj Dan Jones on LinkedIn: https://www.linkedin.com/in/danjones87/ Will Gibson on LinkedIn: linkedin.com/in/willgibson2025

Is it possible to be both highly innovative and risk-aware. In this insightful episode, Dan sits down with Lee McNabb, Head of Group Payment Strategy, Partnerships & Innovation at NatWest, to unpack how one of the UK’s largest banks is navigating this exact challenge.We dive deep into:- How innovation and risk coexist in financial services 🏦⚖️- The commercial realities of rolling out new tech 💸- NatWest’s partnership with OpenAI and the future of AI in banking 🤖- The importance of customer satisfaction in shaping innovation 📱- Lee’s personal leadership philosophy and advice for future innovators 🌱Whether you're in fintech, leadership, or just curious about how big banks stay ahead in a fast-evolving world—this episode is packed with actionable insight!🔗 Connect with us on LinkedIn: https://www.linkedin.com/company/impact-international_2📌 Learn more about Impact and our work: https://www.impactinternational.com 👍 Like, subscribe, and share if you enjoy the conversation!: https://www.youtube.com/@ImpactLiberatingHumanPotential#Innovation #Fintech #Banking #Leadership #RiskManagement #NatWest #OpenAI #DigitalTransformation #InGoodCompanyPodcastListen againHead to our ⁠YouTube⁠ / ⁠Spotify⁠ channels to catch up on previous episodes, including:050: Redefining resilience with Dr Alia BojilovaComing up052: Customer vs Employee Experience with Will Gibson Follow Impact on ⁠Spotify⁠ and subscribe to our channel on ⁠YouTube⁠.You'll find our entire back catalogue of In Good Company podcasts on ⁠Spotify⁠ and ⁠YouTube⁠. Why not subscribe today?

What does resilience mean to you? What is the connection between resilience and a human-centred approach? How does your organisation support people to cultivate and maintain their own authentic sense of resilience?  Dr Alia Bojilova, psychologist, author and Impact senior consultant joins Dan to share her research and expertise on the topic of resilience.  In this episode, Alia and Dan discuss common myths and misconceptions about what it is to be resilient. With her truly human-centred approach, Alia explains how resilience is connected to and dependent on human capabilities such as learning, belonging and curiosity. Check out the full blog post HEREListen againHead to our YouTube / Spotify channels to catch up on previous episodes, including:049: Understanding performance with Roy WhiteComing up051: The art of balancing innovation & risk with Lee McNabbFollow Impact on Spotify and subscribe to our channel on YouTubeYou'll find our entire back catalogue of In Good Company podcasts on Spotifyand YouTube. Why not subscribe today?

Can you truly excel at work without sacrificing your wellbeing?   Roy White has over 30 years’ experience in HR and L&D and a Masters in Sports Psychology. Who better to start the conversation on creating the critical balance between performance, wellbeing and leadership in the workplace? Roy shares valuable insights on how individuals can manage their performance, discusses the importance of recovery, the role of leadership in creating supportive environments, and practical strategies to prevent burnout. This episode is a brilliant listen for individuals and leaders aiming to optimise their daily activities and overall output.  "We need to focus more on recovery and doing things away from work. For us to perform, we can't perform in a straight line."   Listen / watch now to find out more.  🔔 If you like this... why not subscribe to our YouTube and Spotify channels so you never miss an episode of In Good Company? Whether this is the first time you’ve found us or you’re a long-time listener, there's always something new to discover about human-centred organisations, leadership and learning. Join the conversation and let us know your thoughts in the comments.  To learn more about Impact, please visit https://www.impactinternational.com  Linkedin: https://www.linkedin.com/company/impact-international_2  In Good Company on Spotify: https://open.spotify.com/show/52pryH8Tden6lJcJ2rPlPj Dan Jones on LinkedIn: https://www.linkedin.com/in/danjones87/ 

Jane Underwood is Senior Director of Learning and Leadership Development at IRIS. In this episode of In Good Company, she joins Dan to discuss the critical role of talent development in organisational success. We’re all told that in today's fast-paced world, staying ahead of the curve is more important than ever. But is it? Jane and Dan explore key trends and predictions, including AI-powered learning, skills-first mindset, and leadership in a hybrid world. Jane brings her perspective on how effective leadership drives talent development programmes and how to integrate AI in transforming workplace strategies."Leadership support is the single biggest determinator of success of any talent development programme."Listen / watch now to find out more.🔔 If you like this... why not subscribe to our YouTube and Spotify channels so you never miss an episode of In Good Company? Whether this is the first time you’ve found us or you’re a long-time listener, there's always something new to discover about human-centred organisations, leadership and learning. Join the conversation and let us know your thoughts in the comments. To learn more about Impact, please visit https://www.impactinternational.com Linkedin: https://www.linkedin.com/company/impact-international_2 In Good Company on Spotify: https://open.spotify.com/show/52pryH8Tden6lJcJ2rPlPj Dan Jones on LinkedIn: https://www.linkedin.com/in/danjones87/ Jane Underwood on LinkedIn: https://www.linkedin.com/in/janeunderwoodorganisationaldevelopment/

Talent acquisition and change with Bryan Ong, Director Talent Acquisition at KPMG in Singapore  Navigating talent acquisition challenges  Bryan Ong is Director of Talent Acquisition at KPMG in Singapore. He joins Dan to talk about talent and change, and how organisations can use their talent strategy to align with future needs and navigate unforeseen challenges. Bryan talks about why hiring should be seen as a strategic move for transformation and innovation, not just filling vacancies. Bryan’s insights provide a comprehensive roadmap – covering employer branding, embracing AI and fostering a culture of innovation – all to help leaders transform their talent acquisition strategies.  “People are at the heart of everything we do. Talent acquisition is the business of acquiring talent through different ways and channels, which explains why changes in the organisation are so intrinsically tied to talent acquisition.”  Listen / watch now to find out more.  🔔 If you like this... why not subscribe to our YouTube and Spotify channels so you never miss an episode of In Good Company? Whether this is the first time you’ve found us or you’re a long-time listener, there's always something new to discover about human-centred organisations, leadership and learning. Join the conversation and let us know your thoughts in the comments.  To learn more about Impact, please visit https://www.impactinternational.com  Linkedin: https://www.linkedin.com/company/impact-international_2  In Good Company on Spotify: https://open.spotify.com/show/52pryH8Tden6lJcJ2rPlPj Dan Jones on LinkedIn: https://www.linkedin.com/in/danjones87/  Bryan Ong on LinkedIn: https://www.linkedin.com/in/bryano3/ 

"You will get resistance, so make a plan for that when it comes."Paul Wise, COO – Innovation and Services Development Leader at GE Vernova has worked in and around some of the most regulated sectors for most of his career. When it comes to introducing, leading and implementing a successful change programme, he knows that the data shows two-thirds of these initiatives will fail. One way to boost their chance of success is moving from a culture of compliance to one of commitment. Commitment-driven change will boost employee engagement and drive sustainable growth and innovation. Paul joins Dan to talk about his experience of change leadership and to share some practical techniques on moving from a state of compliance to commitment.Listen / watch now to find out more.🔔 If you like this... why not subscribe to our YouTube and Spotify channels so you never miss an episode of In Good Company? Whether this is the first time you’ve found us or you’re a long-time listener, there's always something new to discover about human-centred organisations, leadership and learning. Join the conversation and let us know your thoughts in the comments.To learn more about Impact, please visit https://www.impactinternational.com Linkedin: https://www.linkedin.com/company/impact-international_2 In Good Company on Spotify: https://open.spotify.com/show/52pryH8Tden6lJcJ2rPlPjDan Jones on LinkedIn: https://www.linkedin.com/in/danjones87/ Paul Wise on LinkedIn: https://www.linkedin.com/in/paul-wise-9159342a/

Allie Ferrara, Senior Director, HR Business Partner at Danone, joins us to discuss some of the biggest concerns facing HR & L&D professionals worldwide. Change, leadership, and people. In this episode Allie shares her invaluable insights into HR transformation and some of her tried and tested methods for leading through change, including the importance of understanding the impact on both the organisation and its people, communicating the reasons behind the change, and fostering a supportive and transparent environment. Dan and Allie will also delve into whether it’s truly possible to manage change in a people-centric way, and what key considerations you need to make around burnout, resilience, and communication.#leadership #humancentric #humancentered #change Listen / watch now to find out more.🔔 If you like this... why not subscribe to our YouTube and Spotify channels so you never miss an episode of In Good Company? Whether this is the first time you’ve found us or you’re a long-time listener, there's always something new to discover about human-centred organisations, leadership and learning. Join the conversation and let us know your thoughts in the comments.To learn more about Impact, please visit https://www.impactinternational.com Linkedin: https://www.linkedin.com/company/impact-international_2 Dan Jones on LinkedIn: https://www.linkedin.com/in/danjones87/ Allie Ferrara on LinkedIn: https://www.linkedin.com/in/allielavista/

What is your organisation's point of view on neurodiversity? Is it something your top teams think about? Is it included in your diversity policy, disability policy, or explicitly singled out? Research shows that 15-20% of the world's population is neurodiverse, and according to one report, teams with neurodivergent members can be 30% more productive than those without them. Yet, many people choose to hide their neurodiversity from their employers. In this episode, we explore what (if anything) organisations and leaders could be doing to better support and leverage the skills and perspectives of neurodiverse individuals. Dan is joined by Steve Hill from Auticon, to get his insights and points of view. Don't miss it!#neurodivergent #neurodiversity #leadership 🔔 If you like this... why not subscribe to our YouTube and Spotify channels so you never miss an episode? Whether this is the first time you’ve found us or you’re a long-time listener, there's always something new to discover about human-centred organsations, leadership and learning. Join the conversation and let us know your thoughts in the comments. To learn more about Impact, please visit https://www.impactinternational.com Linkedin: https://www.linkedin.com/company/impact-international_2 In Good Company on Spotify: https://open.spotify.com/show/52pryH8Tden6lJcJ2rPlPj Dan Jones on LinkedIn: https://www.linkedin.com/in/danjones87/ Steve Hill on LinkedIn: https://www.linkedin.com/in/stevehillprofile/ Auticon website: https://auticon.com/