In this episode, B2B International's Conor Wilcock and Jennifer Strange discuss how B2B organizations can better assess and improve customer experience (CX). They cover the challenges of measuring CX in complex environments and share practical steps for building effective CX research programs.
In this episode, B2B International's Thomas Grubert and Louise Coy share some important considerations when using AI, particularly in market research, and discuss some current pitfalls and future challenges to be aware of.
In this episode, B2B International's Conor Wilcock and Simi Dhawan discuss the challenges marketers face when targeting B2B buyers and how they can use segmentation to overcome these challenges.
In this episode, B2B International's Louise Coy and Jennifer Strange discuss common myths and misconceptions about brand research, share their favorite frameworks for effective brand research, and explain how to make brand research actionable.
In this episode, B2B International's Beata Miklosz and Niklas Heitland share their favorite strategic frameworks to develop winning value propositions.
In this episode, B2B International's Conor Wilcock and Oliver Truman dive in to the findings of the 2024 Superpowers Index to discuss the big trends in B2B and what makes the difference between winning and losing in 2024. Download the free report > The 2024 Superpowers Index | B2B International
In this episode, B2B International's Kim Arend and Pete Mullarkey discuss the steps researchers can take to ensure B2B research respondents are who they say they are and provide reliable and accurate insights.
Market research can require a significant investment and it is vital for businesses to see a return in terms of business growth. In this episode, B2B International's Tom Percival and Simi Dhawan discuss how to ensure B2B market research is strategic and actionable.
In the final episode of our 'World's Greatest Business Thinkers' series, Nick Hague is joined by Herminia Ibarra, a world-renowned authority on leadership and career development, for a discussion on how to successfully reinvent your career.
In episode 5 of our 'World's Greatest Business Thinkers' series, Nick Hague is joined by Rita McGrath, a best-selling author and sought-after speaker and strategic advisor. If you want to learn what it takes to spot disruptive inflection points in your market before they arrive, this episode is for you.
In episode 4 of our 'World's Greatest Business Thinkers' series, Nick Hague is joined by Kirstin Ferguson, an award-winning author, columnist, and company director, and world-renowned leadership expert. If you want to learn what it takes to become an effective leader in today's world, this episode is for you.
In episode 3 of our 'World's Greatest Business Thinkers' series, Nick Hague is joined by Amy Edmondson, Novartis Professor of Leadership & Management at Harvard Business School, and author of 'Right Kind of Wrong: Why Learning to Fail Can Teach Us to Thrive'.
In episode 2 of our 'World's Greatest Business Thinkers' series, Nick Hague is joined by Wendy Smith and Marianne Lewis, co-authors of 'Both/And Thinking', a game-changing book on decision-making.
In episode 1 of our 'World's Greatest Business Thinkers' series, Nick Hague is joined by Celine Schillinger, an award-winning entrepreneur, change agent, and consultant, for a deep-dive into effective leadership.
In this fourth and final episode of the series, Nick Hague is joined by two B2B International colleagues, Oliver Truman and Simi Dhawan. Oliver and Simi explore the key insights from the 2023 B2B Superpowers Index research and discuss the implications for B2B brands.
In the third episode of the series, Nick Hague is joined by Byron Sharp, Professor of Marketing Science and Director at the Ehrenberg-Bass Institute, the world's largest center for research into marketing. Nick and Byron discuss why brands should focus on building mental and physical availability and the importance of distinctiveness over differentiation.
In the second episode of the series, Nick Hague is joined by Jon Lombardo, Global Head of Research at The B2B Institute, a thinktank funded by LinkedIn. Nick and Jon discuss the theory of reach maximalism, a simple formula to help brands create effective marketing, the law of brand user profiles, and the concept of cash flow funnels.
To kick off the new series, Nick Hague is joined by Richard Shotton, behavioral science expert and author of the hugely popular The Choice Factory. Richard discusses the key learnings from his latest book, The Illusion of Choice, and explains how behavioral science can be used to understand and influence the way buyers behave.
In this episode, B2B International's Head of Growth, Nick Hague, is joined by LinkedIn's Kristen Johanson, to discuss how to build B2B technology brands that shine using key learnings from LinkedIn's 8th Annual Technology Buying Report, Brand to Buyer. Read the full Brand to Buyer report - https://business.linkedin.com/marketing-solutions/success/tech-buyer-research-report Learn more about the 95/5 rule discussed in today's episode - https://business.linkedin.com/marketing-solutions/b2b-institute/b2b-research/trends/95-5-rule
In this one-off special of the B2B Insights Podcast, B2B International's Head of Growth, Nick Hague, welcomes his father, Paul Hague, to discuss the launch of the second edition of their book "B2B Customer Experience: A Practical Guide to Delivering Exceptional CX".