In Good Company with Impact

What does learning really mean in 2025? How can L&D leaders keep pace with the rapid evolution of technology, culture, and business strategy?In this episode, Dan is joined by Ani Acker, Strategic Learning Executive with over 25 years’ experience in learning and development. Together, they explore the future of L&D and what it takes to build a truly agile learning culture.💡 Topics include:- Why L&D needs a revolution- Aligning learning with business outcomes- Becoming a “student of the business”- Core skills for L&D professionals- The power of experiential learningAni shares practical insights and bold perspectives on how learning must evolve to meet the needs of modern organizations – and why being deeply connected to the business is non-negotiable.📺 Watch now to discover how to shift mindsets, drive impact, and lead learning with purpose.🔗 Subscribe for more episodes: https://www.youtube.com/@ImpactLiberatingHumanPotential🔗 Impact's website: https://impactinternational.com

Let's be honest, leading right now isn't easy. We're all trying to keep up with the pace of change. But what happens when you turn up that dial and leave the corporate office to operate on the frontlines of war zones and natural disasters? In this edition of In Good Company, Dan sits down with Hamish Wilson, a globally respected humanitarian and entrepreneur who uses his experiences from South Sudan to Somalia to help leaders navigate complexity and change. Hamish has worked in some of the world’s most volatile environments - earning honours like the Queen’s Medal for his work in Sierra Leone and the NATO Meritorious Service Medal for his service in Afghanistan.🎙️ What you’ll hear:✅ His experience and learnings from a career in humanitarian operations✅ What it means to lead through complexity and crisis✅ Trust, connection, and the human foundations of leadership✅ Systems leadership and collective action Hamish is also co-founder of Wasafiri, Africa’s leading systems change agency and sister company to Impact. Today, he helps senior leaders, from military commanders to corporate execs, thrive in fast-moving, high-stakes environments.💬 “I do think that we can often overlook how human the craft of leadership is. Fundamentally it’s about how you show up and how you connect with other people.”Listen / watch now to find out more.🔔 If you like this... why not subscribe to our YouTube and Spotify channels so you never miss an episode of In Good Company? Whether this is the first time you’ve found us or you’re a long-time listener, there's always something new to discover about human-centred organisations, leadership and learning. Join the conversation and let us know your thoughts in the comments. To learn more about Impact, please visit https://www.impactinternational.com Linkedin: https://www.linkedin.com/company/impact-international_2 In Good Company on Spotify: https://open.spotify.com/show/52pryH8Tden6lJcJ2rPlPj Dan Jones on LinkedIn: https://www.linkedin.com/in/danjones87/ Hamish Wilson on LinkedIn: https://www.linkedin.com/in/hamishwilson/Wasafiri website: https://wasafirihub.com/

Have you found your leadership voice?David Pope joins our podcast to talk about an aspect of leadership we haven't covered in our 50+ episodes - and yet it's one that every leader has. A voice! How often do we stop to think about our voice? Do you spend as much time thinking about how you sound as you do on what you are going to say? What does your leadership voice say about you? How do others perceive your leadership, do they want to put their trust in you and follow your lead? David is a BBC trained voiceover artist and director and the founder of All Voice Talent, and his conversation with Dan covers:The three-part leadership communication toolkitCommon vocal pitfalls and how to overcome themTips for virtual presence and vocal varietyAnd ends with a practical breathing exercise we can all easily adopt to boost vocal confidence"Just like the camera never lies, the microphone never lies either. In leadership roles, you’ve got to be at peace with your voice—you need to understand its nuances, strengths, and weaknesses."Listen / watch now to find out more.🔔 If you like this... why not subscribe so you never miss an episode of In Good Company? Whether this is the first time you’ve found us or you’re a long-time listener, there's always something new to discover about human-centred organisations, leadership and learning. Join the conversation and let us know your thoughts in the comments. To learn more about Impact, please visit https://www.impactinternational.com Linkedin: https://www.linkedin.com/company/impact-international_2 In Good Company on Dan Jones on LinkedIn: https://www.linkedin.com/in/danjones87/ David Pope on LinkedIn: https://www.linkedin.com/in/popedavid/

What is the future of client service? Chris Ranger has worked in digital first sectors for most of his 38-year career. In this podcast, he joins Dan to discuss if human-centred client service will survive in a digital age. Clients are human. But more and more often client service is performed by a machine. Virtual purchasing is the norm; AI interacts with customers and digital transformation is part of every global business strategy. So, what is the future of client service? Throughout this episode, Chris and Dan return again and again to the red thread of trust:·       Building and sustaining trust in client relationships·       Empowering teams to deliver exceptional service·       Soft skills and empathy in L&D and client serviceListen / watch now to find out more.🔔 If you like this... why not subscribe to our YouTube andSpotify channels so you never miss an episode of In Good Company? Whether this is the first time you’ve found us or you’re a long-time listener, there's always something new to discover about human-centred organisations, leadershipand learning. Join the conversation and let us know your thoughts in the comments.  To learn more about Impact, please visit https://www.impactinternational.com Linkedin: https://www.linkedin.com/company/impact-international_2 Dan Jones on LinkedIn: https://www.linkedin.com/in/danjones87/ Chris Ranger on LinkedIn: https://www.linkedin.com/in/chrisranger/ Listen againHead to our YouTube / Spotify channels to catch upon previous episodes, including…052: Customer vs employee experience with Will Gibson, Vice President of Sales and Marketing at Maplewave #Podcast| #Leadership | #LeadershipDevelopment | #LiberatingHumanPotential |#LeadershipPodcast | #InGoodCompany | 

Will Gibson describes himself as a 'telecoms retail aficionado and straight-talker' and so who else would we go to in the debate of customer versus employee experience? Research shows that companies with great customer experience have employees that are one and half times more engaged. And if you have highly engaged employees you're likely to be outperforming your competitors by 147%. But which should you prioritise? In this podcast we discuss customer vs employee experience with Will Gibson, Vice President of Sales and Marketing at Maplewave. Will shares personal insights and real-world examples from the retail frontline. Tune in for a lively discussion on: • Why soft skills are the new gold in retail• The impact of digital-native generations on face-to-face service• How leadership and HR can better support talent development• And Will’s top tip for building a culture of continuous improvementListen / watch now to find out more.🔔 If you like this... why not subscribe to our YouTube and Spotify channels so you never miss an episode of In Good Company? Whether this is the first time you’ve found us or you’re a long-time listener, there's always something new to discover about human-centred organisations, leadership and learning. Join the conversation and let us know your thoughts in the comments. To learn more about Impact, please visit https://www.impactinternational.com Linkedin: https://www.linkedin.com/company/impact-international_2 In Good Company on Spotify: https://open.spotify.com/show/52pryH8Tden6lJcJ2rPlPj Dan Jones on LinkedIn: https://www.linkedin.com/in/danjones87/ Will Gibson on LinkedIn: linkedin.com/in/willgibson2025

Is it possible to be both highly innovative and risk-aware. In this insightful episode, Dan sits down with Lee McNabb, Head of Group Payment Strategy, Partnerships & Innovation at NatWest, to unpack how one of the UK’s largest banks is navigating this exact challenge.We dive deep into:- How innovation and risk coexist in financial services 🏦⚖️- The commercial realities of rolling out new tech 💸- NatWest’s partnership with OpenAI and the future of AI in banking 🤖- The importance of customer satisfaction in shaping innovation 📱- Lee’s personal leadership philosophy and advice for future innovators 🌱Whether you're in fintech, leadership, or just curious about how big banks stay ahead in a fast-evolving world—this episode is packed with actionable insight!🔗 Connect with us on LinkedIn: https://www.linkedin.com/company/impact-international_2📌 Learn more about Impact and our work: https://www.impactinternational.com 👍 Like, subscribe, and share if you enjoy the conversation!: https://www.youtube.com/@ImpactLiberatingHumanPotential#Innovation #Fintech #Banking #Leadership #RiskManagement #NatWest #OpenAI #DigitalTransformation #InGoodCompanyPodcastListen againHead to our ⁠YouTube⁠ / ⁠Spotify⁠ channels to catch up on previous episodes, including:050: Redefining resilience with Dr Alia BojilovaComing up052: Customer vs Employee Experience with Will Gibson Follow Impact on ⁠Spotify⁠ and subscribe to our channel on ⁠YouTube⁠.You'll find our entire back catalogue of In Good Company podcasts on ⁠Spotify⁠ and ⁠YouTube⁠. Why not subscribe today?

What does resilience mean to you? What is the connection between resilience and a human-centred approach? How does your organisation support people to cultivate and maintain their own authentic sense of resilience?  Dr Alia Bojilova, psychologist, author and Impact senior consultant joins Dan to share her research and expertise on the topic of resilience.  In this episode, Alia and Dan discuss common myths and misconceptions about what it is to be resilient. With her truly human-centred approach, Alia explains how resilience is connected to and dependent on human capabilities such as learning, belonging and curiosity. Check out the full blog post HEREListen againHead to our YouTube / Spotify channels to catch up on previous episodes, including:049: Understanding performance with Roy WhiteComing up051: The art of balancing innovation & risk with Lee McNabbFollow Impact on Spotify and subscribe to our channel on YouTubeYou'll find our entire back catalogue of In Good Company podcasts on Spotifyand YouTube. Why not subscribe today?

Can you truly excel at work without sacrificing your wellbeing?   Roy White has over 30 years’ experience in HR and L&D and a Masters in Sports Psychology. Who better to start the conversation on creating the critical balance between performance, wellbeing and leadership in the workplace? Roy shares valuable insights on how individuals can manage their performance, discusses the importance of recovery, the role of leadership in creating supportive environments, and practical strategies to prevent burnout. This episode is a brilliant listen for individuals and leaders aiming to optimise their daily activities and overall output.  "We need to focus more on recovery and doing things away from work. For us to perform, we can't perform in a straight line."   Listen / watch now to find out more.  🔔 If you like this... why not subscribe to our YouTube and Spotify channels so you never miss an episode of In Good Company? Whether this is the first time you’ve found us or you’re a long-time listener, there's always something new to discover about human-centred organisations, leadership and learning. Join the conversation and let us know your thoughts in the comments.  To learn more about Impact, please visit https://www.impactinternational.com  Linkedin: https://www.linkedin.com/company/impact-international_2  In Good Company on Spotify: https://open.spotify.com/show/52pryH8Tden6lJcJ2rPlPj Dan Jones on LinkedIn: https://www.linkedin.com/in/danjones87/ 

Jane Underwood is Senior Director of Learning and Leadership Development at IRIS. In this episode of In Good Company, she joins Dan to discuss the critical role of talent development in organisational success. We’re all told that in today's fast-paced world, staying ahead of the curve is more important than ever. But is it? Jane and Dan explore key trends and predictions, including AI-powered learning, skills-first mindset, and leadership in a hybrid world. Jane brings her perspective on how effective leadership drives talent development programmes and how to integrate AI in transforming workplace strategies."Leadership support is the single biggest determinator of success of any talent development programme."Listen / watch now to find out more.🔔 If you like this... why not subscribe to our YouTube and Spotify channels so you never miss an episode of In Good Company? Whether this is the first time you’ve found us or you’re a long-time listener, there's always something new to discover about human-centred organisations, leadership and learning. Join the conversation and let us know your thoughts in the comments. To learn more about Impact, please visit https://www.impactinternational.com Linkedin: https://www.linkedin.com/company/impact-international_2 In Good Company on Spotify: https://open.spotify.com/show/52pryH8Tden6lJcJ2rPlPj Dan Jones on LinkedIn: https://www.linkedin.com/in/danjones87/ Jane Underwood on LinkedIn: https://www.linkedin.com/in/janeunderwoodorganisationaldevelopment/

Talent acquisition and change with Bryan Ong, Director Talent Acquisition at KPMG in Singapore  Navigating talent acquisition challenges  Bryan Ong is Director of Talent Acquisition at KPMG in Singapore. He joins Dan to talk about talent and change, and how organisations can use their talent strategy to align with future needs and navigate unforeseen challenges. Bryan talks about why hiring should be seen as a strategic move for transformation and innovation, not just filling vacancies. Bryan’s insights provide a comprehensive roadmap – covering employer branding, embracing AI and fostering a culture of innovation – all to help leaders transform their talent acquisition strategies.  “People are at the heart of everything we do. Talent acquisition is the business of acquiring talent through different ways and channels, which explains why changes in the organisation are so intrinsically tied to talent acquisition.”  Listen / watch now to find out more.  🔔 If you like this... why not subscribe to our YouTube and Spotify channels so you never miss an episode of In Good Company? Whether this is the first time you’ve found us or you’re a long-time listener, there's always something new to discover about human-centred organisations, leadership and learning. Join the conversation and let us know your thoughts in the comments.  To learn more about Impact, please visit https://www.impactinternational.com  Linkedin: https://www.linkedin.com/company/impact-international_2  In Good Company on Spotify: https://open.spotify.com/show/52pryH8Tden6lJcJ2rPlPj Dan Jones on LinkedIn: https://www.linkedin.com/in/danjones87/  Bryan Ong on LinkedIn: https://www.linkedin.com/in/bryano3/ 

"You will get resistance, so make a plan for that when it comes."Paul Wise, COO – Innovation and Services Development Leader at GE Vernova has worked in and around some of the most regulated sectors for most of his career. When it comes to introducing, leading and implementing a successful change programme, he knows that the data shows two-thirds of these initiatives will fail. One way to boost their chance of success is moving from a culture of compliance to one of commitment. Commitment-driven change will boost employee engagement and drive sustainable growth and innovation. Paul joins Dan to talk about his experience of change leadership and to share some practical techniques on moving from a state of compliance to commitment.Listen / watch now to find out more.🔔 If you like this... why not subscribe to our YouTube and Spotify channels so you never miss an episode of In Good Company? Whether this is the first time you’ve found us or you’re a long-time listener, there's always something new to discover about human-centred organisations, leadership and learning. Join the conversation and let us know your thoughts in the comments.To learn more about Impact, please visit https://www.impactinternational.com Linkedin: https://www.linkedin.com/company/impact-international_2 In Good Company on Spotify: https://open.spotify.com/show/52pryH8Tden6lJcJ2rPlPjDan Jones on LinkedIn: https://www.linkedin.com/in/danjones87/ Paul Wise on LinkedIn: https://www.linkedin.com/in/paul-wise-9159342a/

Allie Ferrara, Senior Director, HR Business Partner at Danone, joins us to discuss some of the biggest concerns facing HR & L&D professionals worldwide. Change, leadership, and people. In this episode Allie shares her invaluable insights into HR transformation and some of her tried and tested methods for leading through change, including the importance of understanding the impact on both the organisation and its people, communicating the reasons behind the change, and fostering a supportive and transparent environment. Dan and Allie will also delve into whether it’s truly possible to manage change in a people-centric way, and what key considerations you need to make around burnout, resilience, and communication.#leadership #humancentric #humancentered #change Listen / watch now to find out more.🔔 If you like this... why not subscribe to our YouTube and Spotify channels so you never miss an episode of In Good Company? Whether this is the first time you’ve found us or you’re a long-time listener, there's always something new to discover about human-centred organisations, leadership and learning. Join the conversation and let us know your thoughts in the comments.To learn more about Impact, please visit https://www.impactinternational.com Linkedin: https://www.linkedin.com/company/impact-international_2 Dan Jones on LinkedIn: https://www.linkedin.com/in/danjones87/ Allie Ferrara on LinkedIn: https://www.linkedin.com/in/allielavista/

What is your organisation's point of view on neurodiversity? Is it something your top teams think about? Is it included in your diversity policy, disability policy, or explicitly singled out? Research shows that 15-20% of the world's population is neurodiverse, and according to one report, teams with neurodivergent members can be 30% more productive than those without them. Yet, many people choose to hide their neurodiversity from their employers. In this episode, we explore what (if anything) organisations and leaders could be doing to better support and leverage the skills and perspectives of neurodiverse individuals. Dan is joined by Steve Hill from Auticon, to get his insights and points of view. Don't miss it!#neurodivergent #neurodiversity #leadership 🔔 If you like this... why not subscribe to our YouTube and Spotify channels so you never miss an episode? Whether this is the first time you’ve found us or you’re a long-time listener, there's always something new to discover about human-centred organsations, leadership and learning. Join the conversation and let us know your thoughts in the comments. To learn more about Impact, please visit https://www.impactinternational.com Linkedin: https://www.linkedin.com/company/impact-international_2 In Good Company on Spotify: https://open.spotify.com/show/52pryH8Tden6lJcJ2rPlPj Dan Jones on LinkedIn: https://www.linkedin.com/in/danjones87/ Steve Hill on LinkedIn: https://www.linkedin.com/in/stevehillprofile/ Auticon website: https://auticon.com/

How to develop early careers talent with Anna Champion, CEO, The Talent Lighthouse    Is your organisation set up to empower your early careers talent to thrive? Are you able to support their transition, attracting, developing and retaining the best talent?    Anna Champion has dedicated her career to supporting and engaging future leaders in the workplace. Having recently returned to the UK after 15 years in Asia, she is perfectly placed to offer a perspective on the unique experiences facing young talent in Asia vs Europe. She has a rich knowledge of supporting young talent and organisations to navigate campus recruitment, transition to employment, and early career development. Anna joins Dan for our first podcast dedicated entirely to the topic of early careers, covering what we mean by "phygital", the challenges of hybrid working and managing wellbeing and burnout.    🔔 Why not subscribe to our YouTube and Spotify channels so you never miss an episode? Whether this is the first time you’ve found us or you’re a long-time listener, there's always something new to discover about human-centred organsations, leadership and learning. Join the conversation and let us know your thoughts in the comments.    To learn more about Impact, please visit https://www.impactinternational.com  Linkedin: https://www.linkedin.com/company/impact-international_2  Dan Jones on LinkedIn: https://www.linkedin.com/in/danjones87/  Anna Champion on LinkedIn: https://www.linkedin.com/in/annachampiontalentlighthouse/

GenAI and compassionate leadership with Sarmista Mondol, Global Talent Transformation Leader, IBM Sarmista Mondol is a global talent transformation expert who has worked at IBM for over a decade. She leads the implementation of talent transformation technologies across industries and does so in a way that prioritises the power of compassion. On paper, this a fascinating juxtaposition and one that we knew we had to talk to her about. How do you keep your skills-based learning moving at the same pace as technology is developing? Is GenAI part of your thought process or action plan when it comes to talent transformation? If it is, how do you balance the technological advances with the human needs? Tune in to this podcast to understand more about the intersections between AI’s place in talent development and compassionate leadership. Dan and Sarmista will discuss what this looks like, what IBM are doing with GenAI, how to incorporate compassion to your own leadership, the core skills early careers talent need and how to effectively deliver a L&D strategy with something for everyone in a multigenerational workplace. And all of this delivered in under 30 minutes… you can’t afford to miss it. Why not subscribe to our YouTube and Spotify channels so you never miss an episode? Whether this is the first time you’ve found us or you’re a long-time listener, there's always something new to discover about human-centred organsations, leadership and learning. Join the conversation and let us know your thoughts in the comments. To learn more about Impact, please visit https://www.impactinternational.com Linkedin: https://www.linkedin.com/company/impact-international_2 Dan Jones on LinkedIn: https://www.linkedin.com/in/danjones87/ Sarmista Mondol on LinkedIn: https://www.linkedin.com/in/sarmistamondol/

Join us as we take a look back at some of the conversations we've had over 2024 in our special round-up episode! In a year of incredible it's impossible to pick 'the best' but we've tried to select a flavour of the topics that have been core themes throughout the year. In this episode, we recap on: BANI vs VUCA: revisiting our conversation with BANI creator Jamais Cascio The polycrisis, what this is and why it's the perfect description of 2024 with Thimon De Jong Diversity in leadership with ex-Colombian footballer Isabella Echeverri Will AI take over our jobs with Stacy Eng And wellbeing, resilience and mitigating burnout with Sahar Muhsin Laufman Whether you're a long-time listener or new to our podcast, this episode recaps on some of the topics we've covered in 2024. To learn more about Impact, please visit https://www.impactinternational.com Connect with us on social: Linkedin: https://www.linkedin.com/company/impact-international_2

Are you an AI Jedi Master? Or much to learn do you have? Stacy Eng is a HR strategist at the forefront of thinking on Artificial Intelligence/Generative AI workforce strategy. With her background in enterprise leadership development, global learning, and HR technologies across financial services, health care and energy organisations, Stacy is the perfect podcast guest to help us understand many of the biggest questions people leaders have about the introduction of AI into the workplace. How concerned should we be about job security with the growth of AI? Is it more likely to transform jobs rather than eliminate them? There's a lot of talk about whether AI will replace workers, or will actually create new opportunities and roles by allowing humans to focus on more creative and strategic aspects of their work. But what does this talk mean for organisations - and particularly HR? Tune in to see what she means by AI hallucination, HR’s role in the introduction of AI and her takeaways for implementing AI in your workplace tomorrow. Listen / watch now to find out more. Listen again Head to our YouTube / Spotify channels to catch up on previous episodes, including… 040: Talent management with Andy MacGovern, Global Talent Leader To learn more about Impact, please visit https://www.impactinternational.com Connect with us on social: Linkedin: https://www.linkedin.com/company/impact-international_2 Dan Jones on LinkedIn: https://www.linkedin.com/in/danjones87/ Stacy Eng on LinkedIn: https://www.linkedin.com/in/stacyeng/

Talent management with Andy MacGovern, Global Talent Leader     Andy MacGovern has over 25 years of experience in talent management, talent acquisition and performance management, working globally across various sectors. He holds an MBA, is part of a PhD research programme and has received awards for his work. When we decided it was time to discuss if the war for talent is over – he was our first choice as guest. So, is the war for talent over? Our clients are increasingly telling us that their battle now is to retain the talent they have. This throws up questions like… what part does your talent development strategy play in talent acquisition, internal mobility and employer retention? Is AI a trend you're wondering how to implement into talent management or already a game changer in your organisation? And do you agree that it's an employee's market and well-being and employee experience and development pathways need to be a priority? Talent management needs to incorporate all of these topics but is it possible to create one strategy for this multitude of challenges? In this podcast we’ll attempt to talk through these topics and more.   Listen / watch now to find out more.   Listen again Head to our YouTube / Spotify channels to catch up on previous episodes, including… 039: Building organisational culture with Will Lankston, Managing Director of Timpson Direct   Coming up 041: Is AI going to take our jobs? with Stacy Eng, HR Artificial Intelligence Strategy & Change at Chevron   To learn more about Impact, please visit https://www.impactinternational.com   Connect with us on social:   Linkedin: https://www.linkedin.com/company/impact-international_2 Twitter: https://twitter.com/impact__intl Dan Jones on LinkedIn: https://www.linkedin.com/in/danjones87/ Andy MacGovern on LinkedIn: https://www.linkedin.com/in/andymacgovern/

William Lankston is Managing Director of Timpson Direct, part of the renowned British retail service provider. Timpson is a family business, who since 1865, have been offering shoe repairs, key cutting and watch repairs and can be found on most British high streets. They're also celebrated for their unique approach to employee welfare, offering benefits such as free holiday homes and a focus on hiring ex-offenders. But how do they sustain their positive organisational culture and what can we learn from their approach? Watch / listen to the full episode to find out how Will applies organisational culture principles to the parts of the business that are more web based and therefore less people focussed, how the strategy for employing ex-offenders works in practice and why upside-down management is core to business success. Listen again Head to our YouTube / Spotify channels to catch up on previous episodes, including… 038: Diversity, change and empowerment with Isabella Echeverri, former Olympic and World Cup football player Coming up 040: Talent management with Andy MacGovern, talent consultant and executive coach To learn more about Impact, please visit https://www.impactinternational.com/what-we-do/human-centred-organisations Connect with us on social: Linkedin: https://www.linkedin.com/company/impact-international_2 Twitter: https://twitter.com/impact__intl Dan Jones on LinkedIn: https://www.linkedin.com/in/danjones87/ Will Lankston on LinkedIn: https://www.linkedin.com/in/william-lankston/

Isabella Echeverri is a former Olympic and World Cup football player; she's captained every team she was part of, and she is convinced that football / soccer has the power to drive huge change. We first met Isabella at Common Goal's Football for Sustainability Summit during the European Championships in Berlin in 2024, and she joins our podcast to talk about diversity, change and empowerment. She’s a huge advocate for diversity in sports, that every single little girl should have a role model in sport that she can look up to. Her video challenging the attitude towards professional women footballers led to fundamental change in her home nation of Colombia and she joins this podcast to discuss leadership styles, how to improve diversity in sports, and what is needed to bring systemic change. Head to our YouTube / Spotify channels to catch up on previous episodes, including… 037: Leading with AI: transforming organisational culture with Michael Molinaro To learn more about Impact, please visit https://www.impactinternational.com Connect with us on social: Linkedin: https://www.linkedin.com/company/impact-international_2 X: https://twitter.com/impact__intl Dan Jones on LinkedIn: https://www.linkedin.com/in/danjones87/ Isabella Echeverri on LinkedIn: https://www.linkedin.com/in/isabellaecheverri/