Management Development Unlocked - Management & Leadership Training

On today’s episode of Management Development Unlocked, Eric shares part two of his book, Lead Like a Pro. This section focuses on what it takes to successfully transition into management from a role as a contributing team member. You’ll hear the benefits you can reap by preparing for this transition, the five common misconceptions about people who move into management, the six mindset shifts you need for a smooth transition, and how you can expand your influence to manage your boss, peers, and team. Eric shares some of his personal experiences, tips from Forbes, and the differences between power and influence.In this episode, you’ll hear:Why being a successful manager is different than becoming a successful team member.Eric’s move into a management position and his initial mistakes with a problem team member.The benefits you’ll reap by preparing for a transition into management.Five common misconceptions about people who move into management roles.Six mindset shifts for making a smoother transition into management.Expanding your influence to manage your boss, your team, and your peers and its positive impact on your career.What it means to “manage up.”“Managing down,” getting the right people on the bus, and creating psychological safety at work.Building a collaborative culture with your peers to “manage sideways” and create a better understanding of your organization and corporate goals.Some ideas for putting managing up, down, and sideways into practice.The Forbes 14 tips for transitioning into a management role.Some tips from Eric for making a successful transition into a manager based on his experiences.Power versus influence in management.Eric’s favorite pieces of advice for new managers.---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

On today’s episode of Management Development Unlocked, Eric sits down with Dr. Rosina Racioppi, President and CEO of WOMEN Unlimited, Inc. WOMEN Unlimited helps Fortune 1000 companies cultivate the talent they need for ongoing growth and profitability. Dr. Racioppi previously held executive management positions in human resources and has over 25 years of experience in this sector. She earned her doctorate in education from the University of Pennsylvania, and her dissertation, “Women’s Mentoring Wisdom,” focuses on how women use and fail to use mentoring at the mid-career level. Dr. Racioppi is a contributing member of Reimagining Talent, Learning & Development Congress, a contributing leadership expert to publications such as Fortune, Fast Company, and Chief Learning Officer magazines, and serves on the Advisory Council of the Women Business Collaborative.Eric and Dr. Racioppi discuss the transition from functional expert to manager, the psychological shift required to become a successful manager, Dr. Racioppi’s advice for women in management, finding a mentor, and the mission of WOMEN Unlimited.In this episode, you’ll hear:Why the transition from a functional expert to management can be challenging and the obstacles a new manager may face.The psychological transition required to shift from an individual responsible for tasks to a leader accountable for getting results.Overcoming the discomfort of having difficult conversations with team members and helping them become successful in their roles.Dr. Rosina Racioppi’s advice for a woman stepping into a managerial role for the first time.The value of mentorship—especially for female managers—especially in management roles and how a mentor can help guide you to success.The preparation required in a mentor-mentee relationship and the work needed to build a productive conversation with a mentor.The impact mentorship has had on Dr. Racioppi’s career.WOMEN Unlimited’s mission.Connect with Rosina Racioppi:LinkedInWOMEN Unlimited---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

On today’s episode of Management Development Unlocked, Eric sits down with Josh Irmler, an AI expert who’s creating new tools and teaching others to embrace the positive changes AI can bring to the workforce. Josh’s company, Landdai, offers customized GPT tools for the talent development space. Eric and Josh cover why Josh doesn’t believe AI is going to eliminate jobs, advantages new managers may have with AI, the customization and personalization it offers, and how AI could be used in the management space.If you’re a manager wondering how AI is going to impact your role in the future, you won’t want to miss this episode.In this episode, you’ll hear:Josh Irmler’s background in consulting and what his company, Landdai, is teaching learning and development professionals about AI.How AI is going to change the way our work looks but probably won’t take our jobs and instead make us irreplaceable.The difficulties with keeping track of all the constant changes in the AI space.The possibilities AI can offer us at work and the tools Josh uses for various purposes.What new managers can get from using AI in their roles and changing the way you think of it.The advantages new managers may have with AI versus established managers and the customization and personalization they may be able to offer.Why AI may not eliminate jobs but instead change what those positions look like.Josh’s free AI starter kit for podcast listeners and what’s included.Eric’s take on how AI could be used in the management space.Connect with Josh Irmler:LinkedInEmailLanddai’s website---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

Today’s episode of Management Development Unlocked features Hazel Quiatchon, a leadership development practitioner and executive coach with 20 years of experience. She is the senior director and head of leadership development at a San Francisco Bay Area tech company. Hazel has trained hundreds of leaders to be the best coaches for their teams and shares tips and tricks for getting your team on the same page.In this episode, you’ll hear:Traits of the most successful managers Hazel Quiatchon has observed.How she coaches managers who need to address common team dilemmas and why clarity matters.Hazel’s favorite coaching model and what makes it effective.The five dysfunctions of a team listed in the classic Patrick Lencioni book.The foundation of an effective team and creating conditions to promote trust.Her advice for managers who lead diverse and global teams and the importance of being aware and intentional.The unique challenges of remote and hybrid work and Hazel’s suggestions for maintaining team spirit and collaboration as well as equity and fairness.The three things new managers can do to make leading a team feel less daunting.Why you should practice what you preach to your team and set an example.Hazel’s coaching services and her areas of focus.Connect with Hazel Quiatchon:LinkedIn---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

Today’s episode of Management Development Unlocked features a chapter from Eric’s book, Lead Like a Pro: The Essential Guide for New Managers. In part one of this six-part series, you’ll hear why empathy in the workplace has ROI in multiple arenas. Eric shares some ideas for building and maintaining trust with your team, the five qualities of a good manager, and the qualities of an empathetic person, which is not the same as sympathy. You’ll hear the three kinds of empathy, how they intertwine with psychological safety at work, and ten methods for building cross-cultural communication with your team. Finally, Eric reveals five steps to building empathy within yourself and at your workplace.In this episode, you’ll hear:Eric’s passion for management development and why it’s essential in today’s workplace.What VUCA is (volatility, uncertainty, complexity, and ambiguity) and how it’s impacting team members at work.Building and maintaining trust with your team.The five qualities of a good manager.The differences between managers and leaders.Why empathy is critical in a management role.The qualities of an empathetic person and how it differs from sympathy.Three kinds of empathy: cognitive, emotional, and empathic concern.Creating psychological safety at work with empathy and trust.Ten methods for building cross-cultural communication on your team.How small gestures can create immense loyalty with your team.The work required to create an empathetic mindset.Five steps to building empathy within yourself and your workplace.The ROI you can achieve in an empathetic work environment.---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

Knowing what motivates you and your team members can be a huge advantage as a manager.On this episode of Management Development Unlocked, Eric sits down with Will Goldstein-Mahon to discuss the differences between engagement and motivation and why leaders have to know what motivates and demotivates their teams. Will is the Director of Learning and Organization Development at Jordan’s Furniture. He has been in the L&D space for 20 years, focusing on leadership development and new hires.In this episode, you’ll hear:The differences between engagement and motivation and how they overlap.Why leaders need to understand what motivates and demotivates their teams.How the interview process can help new managers address motivation with their employees.The discomfort of discussing what demotivates each employee individually.Creating an environment where a leader can assign tasks motivating each team member.How effective leaders can find ways to bring more positives to a team member’s role and offer creative solutions to avoid demotivating environments.The seven dimensions of motivation and how they relate to the roles we pursue at work.Applying your natural motivators in your personal and professional lives.Resisting the urge to attempt to motivate others with what motivates you.Developing individualized follow-ups to ensure everyone on the team is on the same page.Connect with Will Goldstein-Mahon:LinkedIn---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

On today’s episode of Management Development Unlocked, Eric welcomes guest Tammy Alvarez to the show to talk about her new book, Escaping the Career Trap. Tammy is the founder and CEO of Career Winners Circle, where they empower business leaders to make a big impact and love every Monday again. They focus on helping people navigate a career step into leadership roles, run businesses in a way that energizes them, and get back to loving getting started on Monday.In this episode, you’ll hear:Tammy’s book, which was written for those who have lost their ambition, and what she wants you to take away from it.The change in perspectives over the past five years and why there is always opportunity in times of chaos.Small, incremental changes to move forward faster.The mid-career funk and how to transform it into something that’s thriving and energizes you.Why Tammy Alvarez is emphatic in her book about never hating Mondays again.The struggles new leaders experience and the impact finding your joy and playing to your strengths can have on your performance at work.Her reasoning for being raw and honest in the book and keeping it approachable.Becoming the CEO of your career and why that changes everything.Tammy’s speaking engagements and what her focus is.Connect with Tammy Alvarez:Get the Escaping the Career Trap bookCareer Winners Circle websiteLinkedIn---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

On today’s Management Development Unlocked, Eric interviews his former colleague Melissa Sheehan, a marketing expert based in San Francisco, California. Melissa currently works in the talent marketing and employer brand space for a global technology company, where she helps attract and engage employees. Melissa’s background spans various areas of marketing, ranging from brand to communications, demand generation, and talent marketing. She is passionate about building brands from the inside out and making work meaningful and enjoyable for teams.In this episode, you’ll hear:Why communication is a crucial skill for managers and the foundation of strong, productive relationships at work.Examples of missteps managers often make in communication—especially with their teams—and the impact of the power dynamic at play.Melissa Sheehan’s tips for gauging how your team is feeling in a situation.The impact missteps can make on relationships with your team and the potential implications they can have.The characteristics of a leader who is also a successful communicator.Humanizing your communications by embracing your unique voice and tone.Communicating with an inclusive lens and listening to and getting to know communities you are not a part of.Connect with Melissa Sheehan:LinkedIn---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

Today’s episode of Management Development Unlocked features Mamie Kanfer Stewart. Mamie is an expert on meetings, including when and how to make them effective, engaging, and enjoyable. Mamie hosts The Modern Manager podcast and is the author of Momentum: Creating Effective, Engaging, and Enjoyable Meetings. She is a coach and hosts trainings and workshops on meetings. She also has a membership and courses to help managers become their best selves and do their best work.In this episode, you’ll hear:The number one thing to do before holding a meeting and why its outcome must be clear.Questions to ask before scheduling a meeting and deciding whether a different communication method might be more effective.The seven reasons to hold a meeting and one reason not to.Best practices for starting a meeting and completing it early or on time.The three things you can do to end a meeting on a high note.Why consistency matters for meeting notes and can be used as an active tool in your work.The challenges of using transcription services to take meeting notes.Debunking two common myths about meetings.Some questions to ask if you’re struggling with meeting attendees multitasking during meetings.Mamie Kanfer Stewart’s Modern Manager Skills Accelerator program to help develop your skills as a manager.Connect with Mamie Kanfer Stewart:The Modern ManagerMeeteor---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

Today’s episode of Management Development Unlocked features Alexa Chilcutt, a professor of executive education at Johns Hopkins Carey Business School and Texas Christian University. Alexa is also an executive coach who works one-on-one with professionals and is an expert on executive presence.Eric and Alexa focus on executive presence (EP) in this episode, defining it and naming some of its personality traits. They also cover what it means to believe someone has EP, the importance of a great first impression, and why a lack of executive presence can prevent your career from progressing. Alexa explains the importance of self-awareness surrounding your non-verbal communication, ten character qualities of someone with executive presence, and her tips for developing a positive EP.In this episode, you’ll hear:The definition of executive presence and the personality traits it consists of.Identifying who you believe has executive presence and why a great first impression and authenticity matter.Aligning who you are with what’s important to the organization or the position you seek.How a lack of executive presence can prevent you from advancing your career.The initial first impressions you might have of someone who has executive presence.Having self-awareness about your non-verbal communication and learning how to improve them.Ten characteristics of executive presence, why those qualities aren’t necessarily positive, and shifting perceptions of your executive presence.Alexa Chilcutt’s tips for developing an executive presence.Her questions for Eric about the biggest challenges new managers face as they shift into leadership roles.Connect with Alexa Chilcutt:LinkedInJoe Navarro on Confidence---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

Today, on Management Development Unlocked, Eric sits down with Jimmy Burroughes, founder and CEO of Jimmy Burroughes Leadership. His company focuses on turning busy, overworked, and overwhelmed managers into high-impact leaders. Jimmy achieves this using his books, a podcast, and 400-500 workshops annually. Those workshops include facilitated conversations, seminars, and webinars that allow people to learn in the flow of work. Jimmy’s team consists of around 460 associates and facilitators.Eric and Jimmy’s conversation focuses on why we’re working so much harder in today’s corporate world, the three factors contributing to a leadership perfect storm in the post-COVID world, tips for overcoming burnout, and the enormous costs of multitasking. You won't want to miss this episode if you’re a manager experiencing a lack of engagement on your team.In this episode, you’ll hear:Jimmy Burroughes’ leadership development company and its mission to help overwhelmed and overworked managers become high-impact leaders.Jimmy’s theory on why we’re working much harder today than our parents did and the impact of being bombarded with all this information.The three factors creating a perfect leadership storm in the post-COVID world.Two reasons leaders are struggling to lead in the hybrid work and remote work environment.Lack of engagement from employees and the critical mass point they’re reaching.Increasing burnout, why just “working harder” doesn’t resolve the issue, and how it impacts aspects of your entire life.The huge costs of multitasking.Jimmy’s podcast, The High Performance Leader, his upcoming new book, “Escape the Multi-tasking Trap,” and his first book, “Beat Burnout, Ignite Performance.”Connect with Jimmy Burroughes:WebsiteLinkedInBeat Burnout, Ignite PerformanceEscape the Multi-tasking Trap---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

On this episode of Management Development Unlocked, Eric sits down with Heli Nehama Ozery, founder and CEO of Artemis OD, a management consulting firm based in Silicon Valley. For the past 15 years, Heli has been working with global companies to help them elevate performance and productivity while fostering employee growth. Heli is passionate about making learning experiential and creating “aha” moments. She also trains trainers and learning experts on how to do the same thing.Eric and Heli’s conversation encompasses several topics, including navigating friendships at work when you become a manager, setting boundaries between work and your personal life, and creating a harmonious environment amid competition.In this episode, you’ll hear:Heli Nehama Ozery’s work with global companies to elevate performance and productivity and her passion for making learning experiential.Her experience navigating friendships at work after moving into a leadership role.Some of the common challenges new managers face when they manage their peers or friends and why people pleasers struggle more.The two main things required for managers to be most effective in dealing with a friend at work without losing the friendship.Setting clear boundaries between work and friendship.Immediately addressing issues to achieve resolution instead of letting them fester.Fostering a positive and collaborative team culture when there is competition at work and empathy’s role in smoothing things over.Avoiding resentment at work, building trust, and gaining support from others.Some successful strategies and best practices for overcoming conflict and creating a harmonious environment.Heli’s leadership development program for organizations and how it can help.Connect with Heli Nehama Ozery:LinkedInArtemis Organizational Development---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

On this episode of Management Development Unlocked, Eric explores the five key habits of winning leaders with guest Rusty Fulling. Rusty is the founder and CEO of Fulling Management & Accounting, based in Olathe, Kansas. Fulling Management & Accounting serves business leaders around the country in the accounting space, helping them gain clarity, grow profits, and gain peace of mind.Eric and Rusty start their conversation by exploring how consistency in leadership and being “boring” can create a more positive impact. They cover the three values consistency can produce, why managers should practice curiosity with their teams, and the differences between mentors, influencers, and coaches. You’ll also hear why setting boundaries is important as a mentor or mentee, the role effective listening plays in boosting a team’s morale, and Rusty’s advice for people who believe their companies aren’t pouring into or helping them grow.In this episode, you’ll hear:Consistency in leadership and why the “boring” can help create a more positive impact.Three values that consistency can produce: respect, integrity, and authenticity.Why managers should practice curiosity with their teams and the results it can produce.How you can apply curiosity to leadership, your business, and your community.The differences between a mentor, influencer, and coach.Where to look for a great mentor in personal, business, and spiritual.Becoming a mentor or a mentee as a manager, its benefits, and setting boundaries around those relationships.Effective listening and the role it plays in boosting a team’s morale.Recognizing a team member’s accomplishments based on their personality.Rusty Fulling’s advice for people whose companies aren’t pouring into or helping them grow.Resources Rusty recommends for working on personal and professional growth.Connect with Rusty Fulling:LinkedInFulling Management & Accounting website---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

On this episode of Management Development Unlocked, Eric sits down with Ethan Nash. Ethan is the CEO and a leadership consultant at Nash Consulting in the Seattle, Washington, area. Eric and Ethan dig into his background in management, consulting, and leadership development and training, the one thing managers should know to be successful, and what it means to create a psychological contract between a manager and their team. They also discuss the importance of psychological safety in the workplace, some practical tips for implementing skills and behaviors to develop psychological safety, and how to repair the psychological contract when it breaks.In this episode, you’ll hear:Ethan Nash’s background in management, consulting, and leadership development and training and his dad’s influence on his career choice.Why Ethan went into business with his dad early in his career.The one thing managers should know to be successful in their positions.The concept of a psychological contract between a manager and their team creates a sense of psychological safety.Employee engagement when they feel care and respect in their workplace.The skills and behaviors managers can implement to develop psychological safety at work.Making one-on-one meetings sacred and the questions you can use in them to build on the psychological contract.How to repair the psychological contract when it breaks.Ethan’s Managing with Mind and Heart program.Connect with Eric Girard here:Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!Connect with Ethan Nash:LinkedInWebsite - Use code MUPOD24 for a 24% discount!Podcast---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

On this episode of Management Development Unlocked, Eric sits down with Kristin Cummings, founder of Virtual COO. Virtual COO helps small and midsize businesses strategize to help their businesses grow. Eric and Kristin dig into how virtual or fractional C-suite team members can help businesses, what a COO’s job entails, and Kristin offers some helpful tips on forming relationships with the C-suite as a new manager.Kristin, her husband, and their five-year-old son are traveling the world while they work as digital nomads. They’re currently spending several months in Europe.In this episode, you’ll hear:What a COO is and what they do for businesses of all sizes and types.Fractional and virtual COOs and the benefits having someone in this position can offer to a small or midsize business.Kristin’s tips for interacting with the C-suite as a new manager and why being clear about what you’re asking for is crucial.Getting buy-in from key stakeholders and how preparedness can help.Making an impact in your company as someone in operations.Creating a trusting relationship with visionaries as someone in operations and knowing when to shut ideas down.Kristin Cummings’s answers to Eric’s lightning round.Connect with Kristin Cummings:LinkedInVirtual COO on LinkedInWebsiteManagement Time: Who’s Got the Monkey?---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

This episode of Management Development Unlocked features Jason Dreyer, a training and development professional with 18 years of experience in the field. Jason works for a midsize engineering firm, helping their leaders across the country to be better. Eric sits down with him to talk about the DISC personality assessment, how it can help you better understand your team and communicate more effectively, and some of the pitfalls that can come with this powerful tool.In this episode, you’ll hear:Jason Dreyer’s foray into learning and development 18 years ago and why it stuck.What DISC is (dominance, influence, steadiness, and conscientiousness).How DISC helps people understand their preferences surrounding work and relationships.The first activity Jason’s leadership development program does when they come together as a group.His first exposure to DISC and the characteristics that made it so attractive.Using DISC as a manager to support team communication and better understand what they need.Why managers should understand their own DISC profile in order for their team to understand them.Some of the pitfalls of DISC profiles and how to overcome those.The importance behind a leader flexing their style to the team rather than expecting everyone else to flex theirs.Connect with Jason Dreyer:LinkedIn---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

On this episode of Management Development Unlocked, Eric sits down with Stephen Davis, the Director of Learning and Development at ArchKey Solutions. ArchKey is one of the nation’s leading electrical contractor and service suppliers. Stephen has been in the learning and development industry for more than 20 years and has experience in various industries, including healthcare and retail. He is also a proud husband and father.In this episode, you’ll hear:Stephen Davis’s 20+ years of experience in the learning and development space in various industries.Keeping it simple when it comes to developing new leaders and why you don’t have to reinvent the wheel.What Stephen believes new leaders struggle with the most.The differences between management and leaders and how to become a leader by managing the process.Why the process is unique to each individual and a firsthand example from Stephen.Incorporating empathy into your leadership style and having your team’s back when they need it.Learning to filter through the noise of leadership development and its dependence on your background, position, experience, etc.The assignment Stephen Davis creates for his leadership training sessions and why it applies more to your manager than you.An explanation of the Kirkpatrick Model levels of evaluation.His experience at Target and what made it a phenomenal leadership learning experience.Why the return on training has to be apparent to leadership.Connect with Stephen Davis:LinkedIn---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

On this episode of Management Development Unlocked, Eric sits down with Matt Gjertsen, the founder and Chief Learning Officer of Better Every Day Studios. Better Every Day Studios aims to transform how companies view talent development by building custom training solutions that deliver business results for organizations. Matt uses what he learned as an instructor pilot in the U.S. Air Force and a SpaceX manager as a foundation for his training and development solutions. In this episode, you’ll hear:Matt Gjertsen’s background in the U.S. Air Force and SpaceX, which laid the foundation for how he thinks about training and development.How Matt defines behavior-based training and the four levels of training evaluation using the Kirkpatrick Model.Why culture is just an accumulation of behaviors within an organization.The differences between behavior-based training and “normal” training and coaching.The three realms of practice: naive, purposeful, and deliberate, and why they are critical elements for a manager.How managers can apply behavior-based training with their teams.Identifying the gap between desired performance and current performance to focus your training.What Matt Gjertsen’s company does and the new products they offer help hiring managers and interviewers.Connect with Matt Gjertsen:LinkedInWebsitePodcastPeak by Anders Ericsson---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

Today’s Management Development Unlocked features Wendy Pfeiffer, an executive in technology roles for the past 30 years. Wendy’s career focus is on the intersection of technology and business operations. Her goal has always been to help companies and people use technology for all their purposes. She primarily focuses on assisting mid-level and senior executives in developing and learning how to master the tech they operate.Eric and Wendy explore the mistakes she made in her first management role, the three lessons she learned about being a good leader, how she implements Stephen Covey’s Seven Habits of Highly Effective People in guiding teams, and why leaders should strive to create long-term relationships with their teams.This episode is all about establishing good leadership habits--advice new managers won’t want to miss.In this episode, you’ll hear:Wendy Pfeiffer’s background working at the intersection of technology and business and teaching mid-level and senior executives to master the tech they operate.The mistakes Wendy made in her first management role and how she handled devastating criticism from an employee.Three lessons she learned about being a good leader from that first management role.Why you should strive to advance to higher levels of management and the changing goals as you move up the ranks.Wendy Pfeiffer’s use of Stephen Covey’s Seven Habits of Highly Effective People to guide teams.Empathy’s role in management success and the loyalty it encourages from your team.Creating long-term relationships with your team and why they’re the secret sauce to your success recipe.What Wendy loves about the Great British Baking Show and humility as a superpower.Connect with Wendy Pfeiffer:LinkedIn---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

On this episode of Management Development Unlocked, Eric sits down with Asian American inclusivity expert Jolene Jang. Jolene is a fourth-generation American with Japanese, Chinese, and Swedish heritage. As an Asian American, she recognizes that Asian Americans are left out of many conversations and is working to change that. During her career in organizational development, she’s spent a lot of time building teams and performing motivational speaking, and she will soon release a podcast. In this episode, you’ll hear:Jolene Jang’s background as a fourth-generation Asian-American, building teams, and motivational speaking.Eric’s response to Jolene’s question: Why does diversity matter to Girard Training Solutions?Why it’s valuable to companies to recognize diversity and expand their markets beyond their traditional customer profiles.Current demographics in the United States and how those statistics will change by 2045. The companies finding success by marketing to Asian Americans and how they’re doing it.Jolene’s advice for new managers who want to be more respectful to their employees and customers.Connect with Jolene Jang:LinkedInWebsiteYouTubeBecome an Asian Ally---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!