10-Minute Trumpet: Having a Named CSM

Update: 2023-11-06

Description

This week Jeff takes a look at the impact of equating a Named CSM with quality service. With the current economy, having a named CSM is a luxury many companies are no longer investing. CS teams are now in a position to pivot, but an understanding of that impact must be understood in order to successfully transition.

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Comments

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10-Minute Trumpet: Having a Named CSM

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10-Minute Trumpet: Having a Named CSM

Gain Grow Retain

10-Minute Trumpet: Having a Named CSM