DiscoverThe CX Cast375: Practitioner Stories: Implementing NPS At e&
375: Practitioner Stories: Implementing NPS At e&

375: Practitioner Stories: Implementing NPS At e&

Update: 2024-10-08
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In this episode of CX Cast, we sit down with Chris Lipman, Chief Customer Experience Officer at e&. Together, we delve into the nuances of leveraging Net Promoter Score℠ (NPS) to not only measure customer satisfaction but also drive meaningful business results.
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375: Practitioner Stories: Implementing NPS At e&

375: Practitioner Stories: Implementing NPS At e&

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