DiscoverThe CX Cast377: How To Design Trustworthy AI Experiences
377: How To Design Trustworthy AI Experiences

377: How To Design Trustworthy AI Experiences

Update: 2024-10-22
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Eighty percent of UK consumers believe that firms should always disclose when they use AI, yet only 48% believe that AI powers self-driving cars. With such a mismatch between consumer expectations and knowledge, Enza Iannopollo, Forrester Principal Analyst, joins us to discuss how to use emerging EU legislation as a foundation to build trusted AI.
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377: How To Design Trustworthy AI Experiences

377: How To Design Trustworthy AI Experiences

Forrester