DiscoverThe Userlike Audio Blog: All about customer communication.7 Tips to Avoid the Uncanny Valley of Customer Service
7 Tips to Avoid the Uncanny Valley of Customer Service

7 Tips to Avoid the Uncanny Valley of Customer Service

Update: 2019-04-29
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In the uncanny valley of robotics, people like and accept robots as long as they clearly look like robots. Think Wall-E, or R2D2. Customer service enters the uncanny valley when it’s delivered by humans without humanity. Here's how to get out of it.

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7 Tips to Avoid the Uncanny Valley of Customer Service

7 Tips to Avoid the Uncanny Valley of Customer Service

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