Chat Support 101: How to Avoid the 7 Most Common Mistakes
Update: 2019-06-17
Description
Chatting seems easy. For many, it’s the main mode of casual communication with friends and family. You just type away and mechanically hit the send button. Not so in customer support. Here, the stakes are higher and the terrain is more demanding. To make sure you don’t stumble, here are the seven most common mistakes in chat support.
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