74: Melanie Jones on the Importance of Having a Chief of Staff
Description
Melanie is a 3x former Chief of Staff passionate about the profession, spreading awareness on how impactful it is, and helping others get into this career path. She's also a mom who loves watching her son grow (a 6'4 high school freshman - lots of growing going on). Her favorite way to spend an afternoon is reading a good book, when she has the time to do so.
Main quote:
We're not just problem solvers, we're problem seekers. So we say 'what are the roadblocks coming up?' What are the risks that we might be running into? What are the gaps that we need to fill, what bridges are we going to cross in the future?' So the Chief of Staff seeks that out and then puts together a strategic plan for it. We're a blend of the strategic and the execution.
Additional Quotes:
Chiefs of staff come in and create processes, they improve procedures, create and implement policies, and then hand the work off to other people.
Having a strong Chief of Staff who can be the home base, helping with decision making, making sure all the projects are running on track and getting you out of the weeds means then you can use your bandwidth to really shine.
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The Case for a Chief of Staff - Harvard Business Review
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