“The world of online business can be so rigid and transactional. Gamification can spark more humanness in all of us.” - Marcy Lynn

Authenticity is Addictive 005: Building Intentional Relationships with Customers

What’s the biggest mistake a business can make with their customers? According to Marcy Lynn, it’s failing to pursue opportunities to build lasting relationships. Treating your customers well at every step in their journey with you is the secret to building deep connections that lead to brand loyalty. 

Marcy (she/her) is a Retention Strategist + Copywriter who specializes in retention strategy that’s rooted in relationship building. Through her services, she helps integrity-driven course creators & coaches build intentional relationships with their customers at every touchpoint, leading to greater revenue and impact. 

Join us for our conversation, where we discuss:

→How an 8 year career as a military communications analyst led to Marcy’s copywriting career

→How businesses benefit from building better relationships with their customers

→Why asking for consent in your marketing campaigns humanizes your business

→The importance of weaving your values into your business and putting the needs of customers first

→How to avoid mindless decision making in your marketing strategies

→Why your customer service team deserves more credit 

→Surprising ways to build intimacy with your customers

 

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Connect with Marcy Lynn:

www.marcylynn.co

https://www.linkedin.com/in/marcyfmoya/

https://www.instagram.com/miss.marcylynn/

 

Connect with Tiffany A Ingle

www.tiffanyaingle.com/aia

www.twitter.com/tiffanyaingle

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