Building cases against MS-13 gang members, flipping a suspect in an interrogation, and writing countless subpoenas for phone records with Dan Brunner, a retired FBI Special Agent. What's the significance of the "1,000-piece jigsaw puzzle"? And what does it take to get a fugitive on the FBI's Ten Most Wanted list?

NEW BOOK ALERT!
You may be aware that I’ve written or co-written five business books, including The Power of Moments and Made to Stick. I’ve got a sixth book coming out in January called RESET: How to Change What’s Not Working. It’s a book intended to help you and your team get unstuck, to overcome the gravity of the way things have always worked. Learn more about the book or preorder it here.

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