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Shannon from Property Assist joins us to explore how controlling behaviors in property management businesses can limit growth and create unnecessary stress for both owners and teams.

• Shannon's outsourcing business has expanded to Adelaide, Melbourne, Sydney, Brisbane, Gold Coast, Sunshine Coast, and Perth
• Controlling behavior often stems from high standards and unwillingness to try different approaches
• Team members with controlling tendencies typically feel stressed and overwhelmed
• Self-reflection is key to identifying if you're exhibiting controlling behaviors
• The difference between caring and controlling is important to understand in business relationships
• Property managers who are controlling with office processes are likely being controlling with clients too
• Different generations approach tasks differently but can still achieve the same results
• Trusting team members to make decisions empowers them and enhances their perceived value to clients
• Every business will have costs associated with mistakes - budget for these rather than creating a blame culture
• Business owners should focus on outcomes rather than micromanaging the journey
• Approach team support from underneath by asking "what do you need?" rather than demanding from above

If you need outsourcing solutions anywhere in Australia, reach out to Shannon and the Property Assist team, even if they're not yet operating in your specific area - they're always looking to expand.

PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

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This podcast is kindly sponsored by The Efficiency Co.

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Specialising in agency operations, team development and technology integration, we provide the insight, support, and training to maximise your performance.

Our toolbox includes 1:1 Coaching for industry pros, 1:1 Personal Strategy Sessions, Team Engagement Workshops and Bespoke Agency Consultation

This podcast is sponsored by West Oz Trades.

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