DiscoverPM Collective - The ART of property managementThe anti-advice that we want to vent about
The anti-advice that we want to vent about

The anti-advice that we want to vent about

Update: 2025-05-11
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Ash and Nikki from Rezzi Strata challenge conventional real estate wisdom with over 45 years of combined industry experience, offering fresh perspectives on success, client relationships, and work-life integration.

• Anti-advice on vacation disconnection: checking emails while away can actually reduce anxiety and prevent overwhelming return pileups
• The myth of needing expensive cars: staying within your means and being authentic matters more than projecting an artificial image of success
• Building genuine relationships with clients creates trust and understanding in both directions, contrary to advice about maintaining strict professional boundaries
• Delegation is essential for growth - documenting processes and trusting your team allows you to focus on client relationships
• "The customer is always right" isn't always true - tactful communication about legal or procedural matters preserves relationships while guiding clients toward better decisions
• Self-care looks different for everyone - find what genuinely helps you relax rather than forcing yourself into prescribed methods
• Values-based decision making helps explain priorities to both clients and family members, especially when explaining choices to children

If you have anti-advice you've been given that you want us to discuss in our next episode, please DM us - we'd love to continue this series!


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The anti-advice that we want to vent about

The anti-advice that we want to vent about

Ashleigh Goodchild